Assessor Relations Specialist

at  CBI Health

ASSESSOR RELATIONS SPECIALIST – REMOTE

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins.

IME INDUSTRY EXPERIENCE A MUST

• Business Development or Account Management experience would be an asset
• Excellent interpersonal and communication skills
• Attention to detail
• Ability to work under pressure
• Independent and Self-motivated
• Ability to problem-solve and adapt quickly
• Computer proficiency in Microsoft Office Programs (Outlook, Word, Excel), Smart Simple, other Client Referral Management Software, and web based meeting platforms (MS Teams)

ABOUT US

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.
CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.
We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

• Responsible for identifying and anticipating assessor recruiting needs and gaps by Intake and Scheduling and sourcing appropriate assessors with the necessary expertise to ensure key metrics outlined in client service level agreements are met.
• Ensuring the recruitment and credentialing of assessor is completed properly (e.g., review of Curriculum Vitae, Good Standing with appropriate College, terms and conditions of Assessor obligations met, CanLII and social media searches etc.)
• Ensure assessors receive proper onboarding and ongoing monitoring, maintenance of fees, assessment and report quality.
• Overall responsibility for maintaining the AB, BI, CAT, Occupational Health National rosters, and submission of all client roster submissions on a quarterly, year basis.
• Oversight and direction of Block Booking (pre-booking dates and block booking calendar is managed to meet key performance metrics).
• Responsible for overall assessor relations, fee negotiations and credentialing
• Assessor site visits on a regular basis