Do you have a passion for improving data quality and a talent for driving continuous improvement? Are you ready to lead initiatives that shape how asset data supports operational excellence across a major utility business? We’re looking for an Asset Data Improvement Lead to champion the quality and effectiveness of our asset master data.
As part of our ongoing digital transformation, this role will be pivotal in enhancing how asset data is collected, submitted, and used across the organisation. You’ll lead improvement programmes, influence stakeholders, and help embed a culture that values high-quality asset data. With its wide-reaching scope, this role will have a significant impact on how we manage our assets, make decisions, and deliver value across the business.

WHO ARE WE?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

WHAT YOU’LL BE DOING AS AN ASSET DATA IMPROVEMENT LEAD

As the Asset Data Improvement Lead, you’ll be responsible for leading and delivering a continuous improvement programme focused on asset master data submission. You’ll work closely with stakeholders to simplify processes, improve submission levels and data quality, and ensure that asset data supports business value and operational performance.

YOUR KEY RESPONSIBILITIES WILL INCLUDE:

• Leading the improvement programme for asset data provision processes.
• Conducting root cause analysis to identify and implement improvement activities.
• Driving simplification and clarity in asset data submission processes.
• Supporting stakeholders with training, guidance, and timely resolution of issues.
• Establishing success criteria and performance metrics for data quality.
• Ensuring asset data requirements are embedded in contracts with suppliers.
• Supporting the development of a centre of expertise in master data management.

WHAT YOU SHOULD BRING TO THE ROLE

We’re looking for someone with strong project and stakeholder management skills, a background in process improvement, and a passion for data quality. You should be confident working across teams and systems, and able to influence others to adopt best practices in asset data management.

This is your opportunity to play a key role in shaping how we manage and improve asset data across the business. You’ll work with a wide range of stakeholders and contribute to strategic data initiatives that support safe, efficient, and reliable services.

• Competitive salary up to £64,000 per annum depending on skills and experience
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Performance related pay plan up to 10% of salary
• Generous Pension Scheme through AON
• Private Medical Health Care
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance