ASSET DEVELOPMENT SPECIALIST at Chautauqua Opportunities Inc

City of Dunkirk, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

19.66

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Literacy, Credit Counseling, Debt Restructuring, Foreclosure Prevention, Bankruptcy Services, Housing Analysis, Customer Engagement, Communication Skills, Organizational Skills, Problem Solving, Interpersonal Skills, Data Analysis, Confidentiality, Professional Customer Service, Bilingual

Industry

Non-profit Organizations

Description

Description Position Data: Title: Asset Development Specialist Grade: 7 Exempt Non-Exempt X Reports to: Housing and Community Development Deputy Director Basic Function or Position Summary: Responsible for providing financial literacy, homeownership, credit counseling, debt restructuring, foreclosure prevention and bankruptcy services. Position also supports customers in the Section 8 Housing Choice Voucher Rental/Homeownership Subsidy Program and other tenant-based services. Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $19.66 /hourly Security Clearance: CAPTAIN Security Access level 4, V, R Requirements Position Responsibilities and Specific Duties: • Provide the following services for customers • Assist in development of a plan to attain customer’s housing and asset goals that is consistent with the customer’s other life goals and integrated with other services the customer receives • Financial literacy • Credit/debt counseling • Homeownership pre-purchase counseling • Post homeownership counseling • Default/foreclosure prevention • Bankruptcy counseling • Housing Analysis • Housing searches • Track and report customer progress along asset continuum • Track service data, input and maintain program tracking database. Reporting and data analysis as needed • Comprehensive knowledge of divisional service options • Ability to articulate individual accountability and responsibility in a positive way - thus facilitating customer buy-in • Looks for ways to improve and promote quality; applies feedback to improve performance • Promotes agency mission. • Maintains confidentiality and complies with the code of ethics. • Maintains consistent professional customer service. • Job performance incorporates integrated service delivery model while promoting self-sufficiency. • Other duties as designated by supervisor Key Working Relationships: A. Internal: Housing and Community Development Deputy Director, Division Management and staff B. External: Customers, Lenders, Creditors Supervisory Scope: A. Number of staff supervised: 0 B. Titles supervised: N/A Organizational Responsibilities: • Adheres to all policies and procedures • Gathers appropriate documentation and tracks outcomes • Participates in organizational committee structures as appropriate • Participates in organizational and divisional management systems Knowledge, Skills Required: • Associate degree in Sciences Business, Human Services, required; Bachelor’s degree in Sciences Business, Human Services preferred • A minimum of one year experience in human, housing or financial services required • Strong communication skills/verbal and written • Strong Computer Skills • Good interpersonal skills: consistent even attitude towards all customers • Strong customer engagement and communication skills • Bilingual preferred • Good organizational skills, timely reporting • Demonstrates sound judgment and problem solving ability • Good written skills Physical: • Ability to lift up to and including 10-25 pounds of physical effort Special Requirements • Must be able to provide consistent even tempered customer service at all times • Flexibility in work schedule • Ability to pass NYS criminal background clearance upon hire and every 5 years thereafter • Valid Driver’s license • Reliable transportation • Ability to travel throughout the county • Works compassionately with a diverse population • Experience navigating community programs

Responsibilities

The Asset Development Specialist is responsible for providing financial literacy, homeownership, credit counseling, and other related services to customers. They also support customers in the Section 8 Housing Choice Voucher Rental/Homeownership Subsidy Program.