About the team:
The Asset Management Team is a small team of 4 which supports the Bank in the management of all the cases with LPA Receivers / properties in possession and shortfall recovery.
What you will be doing?:
As an Asset Management Associate, you will have the opportunity to provide a high level of administrative support to the Asset Management and Specialist Financial Support Team. Working within a supportive team, you will ensure that the daily activities are processed and administered correctly and in line with agreed SLAs.

Your responsibilities will include…

• Responding to all enquiries, whether received by telephone, in writing or in person, efficiently and in accordance with the Group Arrears Management and Forbearance Policy and Asset Management processes.
• Providing administrative support for all properties in possession by liaising with Asset Management companies, Law of Property Act (LPA) Receivers & solicitors from repossession/appointment to the completion of the sale ensuring the systems are updated in accordance with reports and updates.
• Preparing correspondence and LPA appointments ensuring the right LPARs are appointed for the right properties.
• Providing administrative support for accounts in possession/LPAR hands including preparing redemption statements and documents required by the solicitors and LPARs.
• Issuing letters, monitor payment plans and instruct solicitors where necessary on Shortfall Recovery cases.

What’s in it for you?:

We offer a base salary dependent on experience of between £ 26,500 - £ 27,500 and a competitive benefits package including:

• Enhanced family-focused benefits
• Hybrid-working *3 days in the office, 2 at home
• Annual bonus opportunity

Please use this link to see the fantastic benefits available at OSB: OSB Careers
About us:
OSB Group is a specialist mortgage lender and retail savings bank. Alongside passion for our products and customers, we’re passionate about our people and want to continue building a collaborative and engaging environment!
Do you have the skills?:

We are looking for talented individuals who have the experience and knowledge set out below:

• Office experience in an administration role is essential.
• Basic knowledge of litigation/LPAR/possession/short term lending processes is desirable.
• Advanced skills in respect of organisation, prioritising and time management are essential.
• Ability to interact with people at all levels within the Group is essential.

Next steps:
If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.
Still on the fence? Hear from our team or explore our process: OSB Careers
Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational – inclusive any individual reasonable support required. We want to bring out the best in you!

• Responding to all enquiries, whether received by telephone, in writing or in person, efficiently and in accordance with the Group Arrears Management and Forbearance Policy and Asset Management processes.
• Providing administrative support for all properties in possession by liaising with Asset Management companies, Law of Property Act (LPA) Receivers & solicitors from repossession/appointment to the completion of the sale ensuring the systems are updated in accordance with reports and updates.
• Preparing correspondence and LPA appointments ensuring the right LPARs are appointed for the right properties.
• Providing administrative support for accounts in possession/LPAR hands including preparing redemption statements and documents required by the solicitors and LPARs.
• Issuing letters, monitor payment plans and instruct solicitors where necessary on Shortfall Recovery cases