JOB SUMMARY

We are seeking an Asset Management Supervisor to manage marketing assets of various design and audio/visual materials across multiple platforms for the Disney+ EMEA Creative Operations team.
The Asset Management Supervisor plays a critical role in ensuring the efficient organisation, tracking, and distribution of AV and design marketing assets.
This position serves as the central point in the EMEA regional team for managing a high volume of creative deliverables across multiple campaigns, supporting cross-functional teams with timely, accurate access to content. By overseeing asset workflows, and optimising digital asset management (DAM) systems, the supervisor ensures that creative materials are readily available and aligned with brand standards, ultimately contributing to the seamless execution of marketing strategies.
In this role, you will collaborate closely with the Senior Manager, Creative Operations, to oversee asset management workflows and campaign tracking across Regional and UK campaigns.
This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

THE EXPERIENCE WE REQUIRE FROM YOU:

• 3 years’ experience working in asset management, creative operations, marketing production, or localisation coordination within a Media, entertainment, streaming, or creative agency environment.
• Proven track record of managing large volumes of AV and design assets across multi market campaigns.
• Experience managing digital asset management (DAM) systems, such as Adobe Experience Manager (AEM).
• Background working with cross-functional teams, including creative, marketing, legal, and external vendors.
• Excellent Mac & PC skills.
• Familiarity with Adobe Cloud suite an advantage
  Additional Information
  About Direct-to-Consumer and International:
  Comprised of Disney’s international media businesses and the Company’s various streaming services, the Direct-to-Consumer and International segment aligns technology, content and distribution platforms to expand the Company’s global footprint and deliver world-class, personalized entertainment experiences to consumers around the world.
  This segment is responsible for The Walt Disney Company’s direct-to-consumer businesses globally, including the ESPN+ sports streaming service, programmed in partnership with ESPN; the upcoming Disney-branded direct-to-consumer streaming service; and the Company’s ownership stake in Hulu. As part of the Direct-to-Consumer and International segment, Disney Streaming Services, developer of the ESPN+ and Disney-branded streaming platforms, oversees all consumer-facing digital technology and products across the Company.

Project and Workflow Management

• Manage the intake, tracking, and delivery of creative assets across multiple marketing campaigns and channels.
• Oversee daily workflows within the digital asset management (DAM) system, ensuring assets are accurately tagged, versioned, and archived.
• Coordinate with Creative, Production, and Marketing teams to align on timelines and deliverables.
• Maintain visibility of all asset statuses and proactively identify potential bottlenecks or conflicts.
• Manage and maintain accurate project records, including production documentation such as music cue sheets, legal notes, and shot lists, ensuring proper archiving within the DAM system.
• Prepare and maintain production and project schedules, including inputs and updates in project management tools like Airtable.
• Act as the primary point of contact for all Disney+ asset requests, liaising with regional teams across EMEA, and the US.
• Oversee asset distribution through DAM platforms, maintaining thorough records and optimising the asset database to improve visibility and delivery efficiency across internal and external teams.
• Source required creative materials for the regional creative team, including key art, trailers, and radio assets.
• Ensure clear, consistent processes for asset delivery across EMEA markets, including updates on uploads to AEM platforms.
• Administer user access and permissions for internal and external stakeholders on asset management platforms and provide training on platforms as required.
• Support agencies set up on security systems to ensure correct security tiering.

Stakeholder and Communication Management

• Serve as a central point of contact for asset-related inquiries and requests for Regional and Local EMEA teams.
• Provide regular updates and reporting on asset availability, usage, and deadlines.
• Onboard and train EMEA teams on best practices for content repository usage and workflows.
• Schedule and lead regular asset and localisation meetings with US counterparts and participate in bi-weekly regional creative updates.

Process and Workflow Optimisation

• Continuously evaluate and refine asset management processes to increase efficiency, scalability, and accuracy.
• Identify opportunities for automation, system improvements, and cross-functional workflow enhancements.
• Collaborate with Tech, and DAM vendors to improve the functionality and user experience of asset management tools.
• Develop and maintain training materials and best practices for asset handling and campaign workflows.
• Partner with local marketing teams to support DAM usage and provide training for navigating and uploading assets.
• Maintain familiarity with multiple content repositories and digital asset platforms; create user guides and documentation for consistent usage across teams.

Team

• Support two Asset Coordinators in day to day operations, sharing knowledge and enforcing workflow standards.
• Collaborate with Senior Manager to assign campaigns and balance workloads across coordinators.