BEING PART OF AIR CANADA IS TO BECOME PART OF AN ICONIC CANADIAN SYMBOL, RECENTLY RANKED THE BEST AIRLINE IN NORTH AMERICA. LET YOUR CAREER TAKE FLIGHT BY JOINING OUR DIVERSE AND VIBRANT TEAM AT THE LEADING EDGE OF PASSENGER AVIATION.

The purpose of the role is to develop and oversee all aspects of the Repair Order process that pertain to all rotable components. Responsible to monitor the RO process and cycle times as well as maintain Vendor Master Key Performance Indicators (KPIs) in terms of repair cycle times guarantees.

QUALIFICATIONS

• Bachelor or College degree in Business, Engineering, or other technical discipline or equivalent
• 3-5 years relative experience as a manager and/or as an engineer in a technical environment
• knowledge of Mechanical equipment or manufacturing technologies is an asset.
• Excellent knowledge of computer software (Excel, Word, Microsoft Project,) and TRAX MRP / ERP systems
• Demonstrated ability to foster relationships and ability to lead and influence with or without formal authority
• Demonstrated strong interpersonal and communication skills, including negotiation.
• Strong project management expertise.
• Strong analytical, planning and organizational skills.
• Familiarity with the contents of standard aerospace contracts
• Familiar with Transport Canada Aviation regulations and norms.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

CONDITIONS OF EMPLOYMENT:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

LINGUISTIC REQUIREMENTS

Based on equal qualifications, preference will be given to bilingual candidates.

RESPONSIBLE FOR END-TO-END REPAIR ORDER (RO) MANAGEMENT PROCESS; INCLUDING WARRANTY ROS

• Responsible to effectively manage the repair cycle to achieve ACM requirements:
• Monitoring, tracking and recording the movement of parts within ACM (stores, line maintenance, supplier, transportation, etc.…). Resolve any hold issues at any gates, to ensure constant movement of parts
• Outline and work towards process improvement to minimize repeated stoppage
• Effectively manage and control the rotable asset inventory that is in the repair cycle.
• Provide on-going identifications of opportunities for cost saving and process-automation improvements
• Responsible for resolution of all cross functional issues and discrepancies affecting the repair cycle
• Support BER evaluation for final disposition and perform the Scrap Transactions
• Identify potential expedite candidates based on customer requirements and contractual obligations

RESPONSIBLE FOR MONITORING RO CYCLE TIMES

• Provide weekly and monthly performance reporting, on the movement of parts within the different gates, as well as ad hoc reports required to support the specifics of the contract obligations
• Ensure system accuracy within TRAX, for reporting purposes

RESPONSIBLE FOR MAINTAINING VENDOR MASTER DATA

• Ensure accurate information on our vendor base, which consists in over 150 Vendors, with multiple locations
• Ensure our Vendors always support our compliance requirements
• Support fleet engineering on maintenance programs and/or reliability improvements initiatives.