Asset Protection Partner at sephora.com

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

25.45

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loss Prevention, Surveillance, CCTV System Operation, Apprehension, Evidence Preservation, Report Preparation, Law Enforcement Liaison, Court Testimony, Employee Training, Self-Audits, Checklists, Safety Inspections, Inventory Preparation, Shrinkage Prevention, Interviewing, Listening

Industry

Retail

Description

Job ID: 284911 Location: BC-Robson Street (0846) Address: 1045 Robson Street, Vancouver, BC V6Z 2V7, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular Vacancy Status: This position is for an existing, open vacancy The Asset Protection Partner protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. DUTIES AND RESPONSIBILITIES Loss Prevention Provide friendly, professional and knowledgeable service to clients as needed. Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s). Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence. Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits. Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers. Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned. Provide new hire and continuous employee trainings to maintain store loss prevention awareness. Operations Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager. Assist store Leadership team with inventory preparation and process. Partner with stores and DLPM in the development and execution of shrinkage prevention plans. Must meet the required minimum number of weekly shifts/ hours Full Time: 30-40 hrs/week Part Time: 16-20 hrs/week SKILLS AND QUALIFICATIONS 1 year of asset protection/loss prevention experience in a retail environment. Satisfy and maintain all licensing requirements (as required by province or local jurisdiction). Possess strong written, verbal, interviewing, listening and interpersonal communication skills. Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques. Proficiency in Windows, Word and Excel is desirable. A High School graduate or equivalent. Availability to work flexible hours and days, including evenings, weekends, and holidays is essential. Availability to work at multiples locations within a market. ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves. MEANINGFUL REWARDS The compensation ranges between CAD$20.35 - CAD$25.45/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location. Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Responsibilities

The Asset Protection Partner is responsible for protecting store assets against theft by conducting surveillance on the sales floor and utilizing CCTV, while adhering strictly to all apprehension and evidence preservation laws and policies. This role also involves maintaining operational controls, preparing incident reports, training employees on loss prevention, and assisting leadership with audits and shrinkage prevention plans.