Asset Registration Technician (ART), Field Services at ServiceLink

, , United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multitasking, Written Communication, Verbal Communication, Interaction With Personnel, Client Interaction, Data Entry, Analytical Skills, Organizational Skills, Typing, Internet Navigation, Registration, Code Violations, Database Management, Loan History Review

Industry

Financial Services

Description

Overview Are you someone who has customer service skills and can multitask? Are you a well-spoken individual with polished written communication skills? Are you able to interact with multiple levels of personnel including mortgage bankers, local municipalities and vendors? ServiceLink, one of the top providers in the mortgage services industry, seeks someone with your skills and talents. Now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… · Be responsible for completing client and vendor work for registration, renewals, code violations and de-registrations · Maintain a daily portfolio as well as update production logs, database and client systems · Determine and handle property registration · Support daily interaction with clients · Maintain close relationships to ensure the success of the business · Respond to client emails in a timely and consistent manner WHO YOU ARE You possess … · Multitasking skills · Polished Customer Service skills · Polished written communication skills · The ability to interact with your team as a contributing member . The ability to interact professionally with clients Responsibilities · Gather tasks from daily portfolio and filter against registration database · Determine registration by reviewing loan history and client system of record · Determine which municipality property is located, property eligibility for registration, and if property requires single posting · Complete property registration form and compile additional documents required to register · Request checks from Accounting · Create work orders for billing and signage · File registration packet in client folder and coordinate signature of registration forms · Maintain production log on master workbook format · Update all notes, fields and files for reporting in database · Review client loan history and update client system of record · Add all applicable notes and dates for registration in client system of record · Respond to all client emails within two (2) hours · Monitor client renewals and review file for re-registration · Complete re-registration per client and municipality guidelines · Review loan history, FieldScape, and client system of record for code violations · Combine background for client and email client with copy of code violation · Review loan history, client system of record, and registration database for de-registrations · Collect necessary documentation for municipality · Submit deregistration packet to municipality and provide copy to client · Perform all other duties as assigned Qualifications . High School diploma or equivalent required · Previous office and computer experience required, specifically Microsoft systems · Excellent communication skills required · Strong PC, typing and internet navigation skills required · Strong verbal and written communication required · Strong analytical, organizational and multitasking skills required · Basic knowledge of mortgage terms preferred · Knowledge of property management, construction, and property insurance preferred · Mortgage servicing and default servicing knowledge and/or experience preferred · Basic understanding of local laws and ordnances regarding property condition a plus · Completion of client registration, guidelines and business rules, user review guide, classroom training, system training, and side by side training required

Responsibilities

The technician is responsible for completing client and vendor work related to property registration, renewals, code violations, and de-registrations, while maintaining daily portfolios and updating various production logs and database systems. This role involves significant interaction with clients, municipalities, and vendors to ensure successful business operations and timely responses to inquiries.