Asset Servicing and Proxy Voting - Vice President at JPMC Candidate Experience page

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Asset Servicing, Corporate Actions, Proxy Voting, Leadership, Risk Management, Operational Excellence, Process Enhancement, Digital Transformation, Analytical Skills, Stakeholder Management, Team Management, Communication Skills, Change Management, UAT Testing, Governance, Client Experience

Industry

Financial Services

Description

Lead the delivery of world-class service and operational excellence in Asset Servicing and Proxy Voting, driving quality leadership and measurable performance across APAC Global Custody Markets. As Vice President, you will oversee the Asset Servicing & Proxy Voting team in Hong Kong, responsible for managing high-risk and complex voluntary corporate actions and providing governance for Proxy Voting services. You will set strategic direction, ensure robust risk management, and champion continuous improvement initiatives to enhance client experience and operational efficiency. Key Responsibilities: Provide strategic leadership and oversight for the end-to-end lifecycle of corporate action events, from announcement through instruction reconciliation to completion, ensuring best-in-class service delivery. Oversee the governance and accuracy of client proxy votes, ensuring market compliance and timely execution. Serve as the senior escalation authority for complex operational issues, driving coordinated resolution across global partners, middle office, client service managers, product, and regional processing teams. Drive process review and enhancement, leveraging digital tools and automation to minimize risk and improve operational controls. Lead, mentor, and inspire the team, cultivating a culture of accountability, knowledge sharing, and talent development to support succession and organizational growth.. Ensure timely and accurate completion of control checkpoints, client instructions, and queries, with proactive escalation to internal and external stakeholders as needed. Champion risk reduction initiatives, monitor key risk indicators, and ensure compliance with regulatory and internal standards. Represent the team in senior forums, providing updates on operational performance, risk, and client experience. Oversee reconciliation and validation of proxy votes from vendors, ensuring accuracy of meeting information provided to clients. Lead UAT and implementation of new applications and process changes, ensuring successful adoption and minimal disruption. Develop and maintain strong relationships with internal and external stakeholders, acting as a single point of contact for escalations and strategic initiatives. Required Qualifications, Capabilities, and Skills: Minimum 8 years of industry experience, with proven leadership in Asset Servicing, Corporate Actions, and Proxy Voting within a Custody or Investment Banking environment. Demonstrated ability to manage high-performing teams in a fast-paced, risk-based environment. Strong analytical and decision-making skills, with a track record of driving change and enhancing controls. Excellent communication and stakeholder management skills, able to articulate key risks and challenges to senior management. Experience leading process enhancement and digital transformation initiatives at a regional or global level. Proven ability to manage multiple priorities, meet tight deadlines, and adapt to changing environments. Experience in UAT testing, market process requirements, and implementation of new operational processes. Preferred Qualifications: Experience in strategic project management and cross-functional leadership. Proven record of successful risk reduction and operational improvement. Ability to influence and drive change across global teams. J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Responsibilities

Lead the Asset Servicing & Proxy Voting team, ensuring high-quality service delivery and operational excellence. Oversee corporate actions and proxy voting governance while driving process improvements and risk management initiatives.