JOB SUMMARY

The Hotel Manager is responsible for overseeing the daily operations of the hotel, ensuring exceptional guest experiences while maintaining high standards of service and hospitality. This role involves managing staff, coordinating activities across departments, and implementing policies to enhance operational efficiency. The ideal candidate will possess strong leadership skills, a background in hotel management, and a commitment to providing outstanding customer service.

SKILLS

• Proven experience in hotel management or a similar role within the hospitality industry.
• Strong leadership abilities with experience in supervising staff and managing teams.
• Excellent customer service skills with a focus on guest satisfaction.
• Proficiency in budgeting and financial management within a hotel setting.
• Familiarity with human resources practices related to hiring and staff development.
• Effective communication skills, including phone etiquette and interpersonal interactions.
• Experience in front desk operations and guest services is highly desirable.
• Multilingual or bilingual capabilities are a plus for enhancing guest interactions. This position requires a dynamic individual who can thrive in a fast-paced environment while ensuring that guests have an unforgettable stay. If you are passionate about hospitality and possess the necessary skills, we encourage you to apply for this exciting opportunity.
  Job Type: Full-time
  Pay: $55,000.00-$60,000.00 per year

Education:

• Secondary School (preferred)

Experience:

• Hotel: 1 year (preferred)

Work Location: In person
Expected start date: 2025-08-2

• Supervise daily hotel operations, including front desk management, housekeeping, and guest services.
• Ensure the highest level of customer service is provided to all guests, addressing any concerns or complaints promptly and effectively.
• Manage staff recruitment, training, and performance evaluations to foster a motivated and skilled team.
• Develop and implement budgets, monitor financial performance, and optimize operational costs.
• Collaborate with various departments to ensure seamless communication and coordination of services.
• Maintain compliance with health and safety regulations as well as hotel policies.
• Oversee marketing initiatives to promote the hotel and attract guests.
• Utilize multilingual or bilingual skills to enhance communication with diverse clientele.