WHAT WE EXPECT FROM YOU:

• Proficiency in MS Office (Word, Excel)
• Native-level proficiency in Czech
• Communicative level of English (B2)
• Independent and proactive approach to tasks, with the ability to prioritize effectively
• Strong organizational and communication skills
• A customer-oriented mindset and the ability to provide high-level client support
• An advantage would be knowledge of another foreign language, prior experience with phone communication, or education in a healthcare-related field

• Processing documents and phone calls related to travel insurance claims and entering them into the database
• Claims handling in the area of travel insurance
• Communication with insured clients and service providers (both written and verbal)
• Administrative tasks (e.g. processing incoming correspondence and compiling documents)
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