Assistant Academic Service Manager (REG) at Open University of Hong Kong

, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Services, Class Scheduling, Analytical Mindset, Interpersonal Skills, Communication Skills, Problem-Solving, Organizational Abilities, Computer Applications

Industry

Description

Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge. As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching. HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the ‘metropolis’ of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA. For more information about the University, please visit https://www.hkmu.edu.hk. The Registry is a key central administrative unit of the University supporting it in providing quality higher education. We administer and deliver a broad range of student and academic services, such as admissions, registration, quality assurance, class scheduling, examinations, and graduation. The Registry is also responsible for maintaining student records and providing secretarial support to Senate and its committees, and are integral in the governing of academic regulations of the University. We provide aspiring candidates with ample staff development opportunities and a promising career in higher education. We are now looking for a suitable person to fill the following position in the Registry: Major Duties and Responsibilities The appointee will be responsible mainly for the following: Leading a small team of supporting staff in provision of effective administrative services and support in class scheduling & tutors matters; Handling class scheduling & accommodation booking for programmes/courses, and tutors matters for part-time programmes; Driving continuous enhancements and streamlining of timetabling processes; Compiling statistical reports and conducting estimations and analyses to support decision-making; Assisting in practice review & implementation, system testing and enhancement; Providing executive to committee work; and Supervising junior/clerical staff, and performining any other tasks as assigned. Candidates Candidates should possess the following qualifications, experience and competence: A recognized degree with at least 2 years’ relevant post-qualification administrative and supervisory experience; Excellent interpersonal and communication skills in both English and Chinese, preferably including Putonghua; Strong analytical mindset, with excellent organizational abilities; Attentive to details and proactive problem-solving; Proficiency in computer applications; and Ability to manage multiple tasks concurrently while working effectively under pressure and meeting tight schedules. Shortlisted candidates will be invited to attend a written test. Terms and Conditions for Appointment An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided. To Apply Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System. The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.

Responsibilities

The appointee will lead a small team to provide administrative services related to class scheduling and tutor matters. They will also compile reports, assist in system enhancements, and supervise junior staff.