Building a better world! That’s what we do here at CCA Global Partners. We bring family-owned businesses across North America together to make them stronger independent competitors, keeping that American Dream alive! With a focus on people, communities, and independence we’re working together to make an impact on main street business across the continent…care to join us??? CCA is an employer like none other, with a hybrid work schedule, flexible time off, and benefits focused on the needs of our employees and their families. Join our passionate team today and unlock YOUR future!
We are seeking a highly collaborative and customer service-oriented professional as an Assistant Account Manager (Assistant Regional Business Consultant) in our Manchester, NH office for our Retail Groups division to provide service and backup to members of the Regional Business Consultant (RBC) team as they are traveling. You will be responsible for implementing and completing various member services functions, nurturing member relationships, coordinating multiple projects, and supporting the Carpet One and Flooring America/Canada Member Services department.
In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays.

Our Assistant Regional Business Consultant will:

• Service the RBC team when they are visiting Members and out of the office to ensure that the level of customer service to their members is met, providing back up in the form of retail, marketing, financial and operation consultation to their members.
• Create general correspondence for new programs and any program changes which includes e-mail communications, memos, letters, handouts, reports, spreadsheets, and presentations.
• Act as a liaison and mediate between Members and other divisions/departments of CCA, mills, vendor partners, etc.
• Support the Company mission statement of developing and establishing meaningful relationships through a culture of mutual trust, communicate regularly with members, and travel to and provide support at annual conventions.
• Coordinate and assist with seminars, conference calls, webinars, annual member survey, and other divisional needs.
• Advise members of all Carpet One Floor & Home and Flooring America/Canada of services and programs available for their use and explain how each service and program will benefit their business, helping them to understand how to maximize their core purchases and their net rebates.

Do our requirements match YOUR background?

• Bachelor’s degree in business, marketing or communications or equivalent experience.
• 2-3 years’ retail sales or customer service, along with administrative or coordinator experience.
• Ability to prioritize tasks, respond quickly, and absorb new information.
• Excellent verbal and written communication skills.
• Ability to prepare communications from draft.
• Must be able to interpret a variety of complex instructions and comprehend procedures.
• Ability to perform information/data gathering assignments with little or no supervision.

How we take care of YOU:

• Honored as one of New Hampshire’s Best Companies to Work For many times since 2002, including Hall of Fame honors in 2017, 2018, and 2024.
• We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members!
• We recognize YOU for your accomplishments and contributions through development, growth and compensation!
• We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.

What Makes Us Special? CCA Global Partners is a leading cooperative business model, empowering thousands of entrepreneurs to succeed despite widespread industry consolidation. Our mission is to provide the scale, resources, and innovation that drive sustainability, growth, and effective competition in today’s evolving marketplace.
Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.

Please refer the Job description for details