We are seeking an Assistant Account Manager to join our team in the Cleveland, Tennessee area. The ideal candidate will have a background in customer service.

• Meet or exceed customer expectations
• Conduct regularly scheduled account visits to ensure quality levels
• Establish inspection schedule and perform daily inspections during the day and evenings
• Understand contractually required cleaning specifications and frequencies
• Schedule and monitor periodic tasks
• Ensure compliance with safety guidelines
• Coordinate training and maintain training records
• Respond to all customer requests, complaints, and questions
• Monitor consumable and chemical supply inventories in all accounts
• Maintain good working relationships with distribution and manufacturing partners
• Continually improve industry knowledge
• Attend bid meetings
• Prepare and submit work order calculations and documentation
• Submit a weekly operations report to the General Manager