ASSISTANT AREA BRANCH MANAGER OPPORTUNITY – REXEL BELFAST

Are you ready to take the next step in your career with a global leader in electrical distribution? Rexel UK is seeking a dynamic and motivated Assistant Area Branch Manager to join our team in Belfast.

BEHAVIOURS SET FOR SUCCESS:

Drives Results: Consistently achieving results, even under tough circumstances
Holding Accountability: Holds self and others accountable to meet commitments
Drive Engagement: Creating a climate where people are motivated to do their best to help the organisation meets its objectives
Develops Others: Developing people to meet both their career goals and organisations goals
Courage & Risk Taking: stepping up to address difficult issues, saying what needs to be said
Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions
Curious: Seeking new ways to grow and be challenged using formal & informal learning channels

SKILLS SET FOR SUCCESS:

To succeed in this role, you must have strong negotiation and communication skills to effectively engage with customers and stakeholders.
You should be proficient in team development and training facilitation to enhance team capabilities.
An excellent customer service orientation with a focus on building long-term relationships is essential, along with a solid understanding of inventory management practices and stock control.
Strong organisational skills are necessary to manage daily operations and prioritise tasks effectively.
Additionally, you should be able to collaborate cross-functionally with various departments to achieve branch objectives and possess analytical skills to interpret performance data and drive informed decision-making.

ABOUT THE ROLE:

As the Assistant Area Branch Manager, you will support the Branch Manager in the day-to-day operations of our Belfast branch, ensuring exceptional customer service, efficient branch performance, and the achievement of sales targets. You will play a key role in leading and developing the team, maintaining high standards of health and safety, and driving business growth in the Scotland & Northern Ireland area.

Day to day activities will also include:

• Assist in leading and motivating the team to achieve individual and branch targets. Provide coaching and support to enhance team performance and drive engagement.
• Oversee day-to-day branch operations, ensuring efficient processes and adherence to company policies. Address operational challenges promptly to maintain service quality.
• Track and analyse performance metrics, including branch quote conversion rates and overrides, providing insights and recommendations to the Branch Manager for continuous improvement.
• Build and maintain strong relationships with key customers, addressing their needs and concerns to enhance satisfaction and loyalty.
• Manage customer terms, pricing, and account management to ensure competitive offerings and maintain profitability while meeting customer expectations.
• Manage inventory levels to ensure product availability while minimising excess stock. Collaborate with the team to implement effective stock management practices.
• Identify training needs within the team and facilitate development opportunities to enhance skills and knowledge, ensuring the team is equipped to meet customer demands.
• Ensure compliance with health and safety regulations and company policies, promoting a safe and productive work environment for all staff.
• Assist in the implementation of strategies and promotional activities to drive branch growth and market share.
• Participate in regular performance evaluations of team members, providing constructive feedback and recognising achievements.
• Work closely with other departments (e.g., supply chain, finance) to ensure seamless operations and effective communication across the branch.
• Prepare regular reports on performance, operational efficiency, and customer feedback to inform decision-making and strategic planning.

KEY RESPONSIBILITIES:

• Support the Branch Manager in all aspects of branch management
• Lead, motivate, and develop branch staff
• Ensure compliance with company policies and procedures
• Drive sales and profitability
• Deliver outstanding customer service