Salary: Competitive plus benefits
Type of work: Permanent
Location: Glasgow
About the role
We’re looking to recruit a new full-time Assistant Asset Management Analyst to join our Digital department at our vibrant Head Office in Glasgow.

WE OFFER:

33 days’ annual leave with room to grow
Generous employee discounts
Private healthcare
Opportunities for training and progression
Workplace pension
Life assurance
Simplyhealth: all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
and much more…
Hours
Full time: Monday – Friday 9am – 5pm
Location
This role is based full time at our Kilbirnie Street Head Office, Glasgow.
About the role
We’re looking for someone to support the daily running of our IT Parts store and Asset Management team, and to ensure strong, effective communication between our customers and employees.
The ideal candidate will be a fantastic team player with great interpersonal skills and a commitment to learning and developing in their role. High levels of attention to detail and great ability to follow established team processes are required, as well as the ability to work effectively in a busy environment to deliver excellent customer service.
Day-to-day duties
Process tickets within our service management system.
Respond to customer escalations within agreed business SLA.
Process orders and return paperwork accurately
Handle incoming and outgoing calls and IT-based communications.
Assist with goods in and out of IT storeroom.
Process returned IT hardware as part of the decommissioning process
General storeroom housekeeping.
Essential skills
Computer literate – good PC Skills including basic experience of Microsoft Teams and Outlook
Communication skills – ability to work with others in an enthusiastic and amiable manner
Team-working skills – ability to work in a team to achieve goals
Work independently – good standard of self-discipline and organisation
Customer-facing skills – previous experience with customer service
Appearance and attitude – courteous, tidy and positive outlook
Nice to have (but not essential)
Call management – previous call centre/phones office experience
Previous storeroom, warehouse or logistics experience
Knowledge of health and safety regulations
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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Benefits
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assuranc

Please refer the Job description for details