Assistant Banquet Manager - Waldorf Astoria Ras Al Khaimah at Hilton
Ras al-Khaimah, , United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

10 Nov, 25

Salary

0.0

Posted On

11 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Standards, Continuous Improvement, Customer Service, Operations, Suppliers, Communication Skills

Industry

Hospitality

Description

Assistant Banquet Manager - Waldorf Astoria Ras Al Khaimah
An Assistant Banquet Manager is responsible in delivering exceptional conference and banquet experiences for our guests. The role involves supervising events from setup to ensuring high service standards and leading a team to create memorable occasions.
What will I be doing?

An Assistant Banquet Manager is responsible in delivering exceptional conference and banquet experiences for our guests. The role involves supervising events from setup to ensuring high service standards and leading a team to create memorable occasions. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage all Conference and Banqueting operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Uphold health, safety, and hygiene standards at all times.
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Provide effective leadership to the Banquet teams
  • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure that training is carried out on an ongoing basis
  • Manage team member performance issues in compliance with company policies and procedures
  • Coordinate with clients, kitchen, and other departments to ensure all event requirements are met.
Responsibilities

An Assistant Banquet Manager is responsible in delivering exceptional conference and banquet experiences for our guests. The role involves supervising events from setup to ensuring high service standards and leading a team to create memorable occasions. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage all Conference and Banqueting operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Uphold health, safety, and hygiene standards at all times.
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Provide effective leadership to the Banquet teams
  • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure that training is carried out on an ongoing basis
  • Manage team member performance issues in compliance with company policies and procedures
  • Coordinate with clients, kitchen, and other departments to ensure all event requirements are met

An Assistant Banquet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in banqueting, events, or food & drinks operations in a luxury or upscale hospitality environment
  • Strong leadership and organizational skills, with the ability to manage multiple events, coordinate with departments, and oversee a team effectively
  • Exceptional communication skills
  • Ability to work flexible hours, including evenings, weekends, and holidays, as business demand
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