ASSISTANT BANQUET OPERATIONS MANAGER at HILLCREST COUNTRY CLUB

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

41.0

Posted On

21 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Management, Supervision, Training, Communication, Organization, Customer Service, Problem Solving, Detail Orientation, Microsoft Office, Inventory Management, Team Motivation, Service Mindset, Bilingual, Grooming Standards, Reliability, Time Management

Industry

Recreational Facilities

Description

Job Details Job Location: Hillcrest Country Club - Los Angeles, CA 90064 Salary Range: $30.00 - $41.00 Hourly The Assistant Banquet Operations Manager leads and executes assigned banquet and private events, ensuring a positive and memorable experience for members and guests. Under the direction of the Banquet & Outlet Manager, this role oversees event set-up, service, and breakdown while maintaining Club service and safety standards. This position supervises banquet and temporary staff, assists with scheduling, training, onboarding, and new hire orientations, and participates in interviewing and disciplinary meetings as needed. Administrative experience is required, as the role performs multiple administrative tasks to keep the department aligned, including beverage inventory oversight using the Clear Sky system and accurate completion of post-event and inventory reports. Present during events, the Assistant Banquet Operations Manager coordinates food service between the kitchen and service staff, responds effectively to operational issues, and escalates concerns as appropriate to ensure successful event execution. Qualifications High school graduate level education required, Bachelor’s degree preferred A minimum of 3 years of previous experience, including experience as a supervisor; experience in a similar luxury environment preferred Enthusiasm and a passion for the hospitality and service industry, with a 5-star attitude, a service-first mindset and warm-friendly personality An organized and detail-oriented professional, able to effectively organize paper and electronic files as well as storage for physical objects Excellent verbal and written communication skills, including clear and professional writing and editing; able to listen, speak clearly and persuasively and seek clarification in both comfortable and stressful situations Strong computer skills with intermediate to advanced knowledge of all Microsoft Office applications, plus the ability to learn new software systems as required Able to react well under pressure, work with tight deadlines; comfortable with frequent interruptions A passion for training and developing, coaching and counseling staff; able to supervise, motivate and inspire others to work to their maximum potential A customer service expert, able to treat members, co-workers and vendors with respect and consideration regardless of the situation, their status or position Exceptional grooming habits including a clean and complete uniform as designated by management Punctual and reliable, available to work weekends, evenings and holidays as needed Bi-lingual English and Spanish and CPR certified a plus

Responsibilities

The Assistant Banquet Operations Manager leads and executes assigned banquet and private events, ensuring a positive experience for members and guests. This role oversees event set-up, service, and breakdown while maintaining service and safety standards.