ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

VISA REQUIREMENTS

US work authorization is required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migratedfiles/employers/posterscreenreaderoptimized.pdf

ABOUT THE ROLE:

This role will not be onboarded until August 1, 2025
The Assistant Banquets Manager will support the Director of Banquets in planning, coordinating, and supervising all banquet events within the resort, ensuring exceptional guest experiences and seamless execution. This role requires an energetic leader who can help lead a team, maintain high standards of service, and work closely with other departments such as Sales, Culinary, and Events Coordination. This leadership role involves leading and motivating the team, maintaining high service standards, and overseeing day-to-day operations to ensure timely, accurate, and personalized service.

WHAT YOU WILL DO:

• Be part of the pre-opening team!
• Oversee all aspects of banquet operations from setup to breakdown, ensuring timely and efficient service.
• Assist the Director of Banquets to select, train, evaluate, lead, motivate, and coach all employees in the Banquets Department, ensuring adherence to cultural and core standards.
• Support the creation and quality assurance of daily service sequences through daily check lists and hands-on coaching.
• Actively support the development of team members through training, mentorship, and leadership.
• Coordinate with the culinary team to ensure the highest quality standards for all food items, ingredients, and preparation methods.
• Provide expert knowledge of wine, spirits, and menu offerings to deliver an exceptional in-room dining and private bar experience, available 24 hours a day.
• Maintain a visible presence in the operation, promoting a positive work environment, recognizing staff achievements, and addressing guest complaints, concerns, or special requests promptly and professionally.
• Review banquet event orders (BEOs) and conduct pre-event meetings to confirm event details.
• Maintain inventory of banquet equipment and supplies; ensure proper care and storage.
• Assist in managing banquet budget and controlling costs while maintaining high service standards.
• Collaborate with the sales and events teams to improve event offerings and guest satisfaction.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.