COMPANY CULTURE

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

COMPANY BENEFITS

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

MAIN DUTIES & RESPONSIBILITIES:

• To work with the Management Team to ensure the smooth running of the Bars on a day to day basis.
• Ensure the efficient running of all areas whilst on duty.
• To assist the Bar Manager with in developing the team to achieve their goals and objectives.
• Overseeing the smooth running of the busy Hotel Bar & all associated bars and assisting the Bar Manager with the running of the bars.
• Maintaining exceptionally High Standards and designing and implementing SOP’s and promoting continuous improvement.
• Responsibility for the training of all employees within this area.
• Direct and supervise all staff members to meet standards and objectives, whilst motivating employees and ensuring excellent customer service and staff morale.
• Delegate duties and tasks to employees to maximise resources.
• Set and monitor quality and service standards for staff communicating company policies.
• Organise and adjust staff rotas and schedules in accordance with available resources and labour regulations.
• Resolve customer complaints promptly.
• Manage accurate cash-up procedures and ensure necessary paperwork is complete.
• Liaise with suppliers and sales representatives making certain all deliveries are checked in correctly and documentation is correct.
• Set, monitor and control budget for the bar, checking that stock is correctly rotated and stored to reduce waste.
• Assist the Bar Manager with the ordering and management of stock levels/stock takes etc. Must implement, control and review all procedures relating to stock control, cash handling, purchasing and stock & waste disposal relevant to the bar.
• Must be willing to work evenings, weekends and public holidays and be on site and responsible for your areas during all busy periods.
• Must attend Department meetings and hold regular bar meeting with staff to ensure successful communication.
• To maintain an open and accurate channel of communication with the management team.
• Ensure high levels of quality control, hygiene standards and health & safety within your area of responsibility.