JOIN OUR TEAM AS ASSISTANT BOX OFFICE MANAGER!

Are you a passionate leader with a zest for delivering outstanding customer service? Do you thrive in dynamic environments and love working with people? If so, we want YOU to be our next Assistant Box Office Manager!
At SaskTel Centre, we pride ourselves on creating memorable experiences for our audiences. As part of our dedicated team, you will play a vital role in ensuring our Box Office runs smoothly and efficiently. Your exceptional leadership and organizational skills will help guide our talented Box Office Cashiers, ensuring that every customer interaction is a fantastic one!
The live sports and entertainment industry is unique and exciting, especially in Saskatchewan. SaskTel Centre continues to be a leader in large-scale entertainment through live sports, concerts, and other community events.

• Lead and Inspire: Prepare schedules, conduct interviews, manage performance, and train employees on essential systems, processes, and procedures.
• Champion Compliance: Ensure all Box Office and Ticketing operations adhere closely to company policies, maintaining excellence in service and operations.
• Develop Training Materials: Create, revise, and facilitate engaging training sessions focused on systems, procedures, and stellar customer service practices.
• Show Builds: Create, modify, and review event manifests, working closely with external promoters and clients to ensure seamless show details.
• Analyze Data: Prepare and review detailed ticketing system reports for settlement and track documentation requirements for each event.
• Ensure Accuracy: Enter event-related information promptly for announcements and distribution to keep audiences informed and excited!
• Customer Service Expert: Handle ticket orders, address client inquiries, and resolve unique public complaints with professionalism and grace.
• Proficient with technology- The ideal candidate must have a strong aptitude for technology and be comfortable working with various software applications. This includes the ability to quickly learn new tools and systems, troubleshoot issues, and leverage technology to enhance productivity and efficiency.