Assistant Branch Manager ($1,000 Hiring Bonus) at ALOHA PACIFIC FEDERAL CREDIT UNION

Kailua, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

85206.39

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Branch Management, Sales, Operations Supervision, Teamwork Promotion, Service Excellence, Relationship Building, Staff Coaching, Lending Processes, Performance Goal Achievement, Product Knowledge, Customer Service, Report Generation, Work Schedule Coordination, Workload Allocation, Process Improvement, SEG Servicing

Industry

Financial Services

Description

($1,000 Hiring Bonus) JOB SUMMARY Assists the Branch Manager in the ensuring the profitability, administration and supervision of branch sales and operations within established policies and guidelines. Creates and fosters a branch culture that promotes teamwork, service excellence, relationship building, and staff professionalism. Trains, supports, leads and coaches staff in sales, service and lending processes and procedures to achieve branch and individual performance goals and to develop skills in product knowledge, sales and customer service. Generates defined reports to track actual performance to defined sales and services goals, member satisfaction and new business development. Responsible for the direct supervision of day-to-day branch operations. Coordinates work schedules, allocates workload, and provides oversight, guidance and assistance to branch personnel. Train branch staff in operational processes and procedures; monitor staff performance and recommend personnel actions; assists staff in complex situations and problem escalation; and recommends changes for continuous process improvement. Assists in SEG servicing and assume back-up responsibilities for Branch Manager as needed. MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE * Bachelor’s degree (BA/BS); four (4) years related experience and/or training; or equivalent combination of education and experience. * One (1) year loan underwriting experience * Knowledge in the use of word processing and spreadsheet programs * Supervisory experience LICENSES/CERTIFICATES * NMLS License * Valid Driver’s License and access to a motor vehicle Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Responsibilities

The Assistant Branch Manager assists the Branch Manager in ensuring branch profitability, administration, and supervision of sales and operations while fostering a culture of teamwork and service excellence. This role involves training, coaching staff on sales and lending processes, generating performance reports, and directly supervising daily branch operations.