JOIN US IN BUILDING A STRONGER PFLUGERVILLE COMMUNITY

Assistant Branch Manager | Stone Hill Branch | Location: 1525 Town Center Dr, Pflugerville, TX 78660 | Position Type: Full-time
Empower your career while empowering our members. At Austin Telco Federal Credit Union, we’re more than a financial institution—we’re a community-driven team dedicated to people helping people. We’re looking for a proactive, service-oriented Assistant Branch Manager to lead our frontline team at our University Oaks Branch in Round Rock. If you’re passionate about delivering exceptional member experiences and thrive in fast-paced environments, we want to hear from you!

• Open and close the branch while ensuring daily operations run smoothly
• Supervise and mentor teller staff, providing guidance, training, and support
• Deliver exceptional service—whether it’s over the phone, at the teller line, or in the drive-thru
• Support members with transactions, account openings and closings, loan processing, and product education
• Maintain accuracy in balancing cash drawers and executing operational tasks
• Resolve issues with professionalism, care, and in accordance with security protocols
• Assist with IRA, HSA, CD transactions, mobile deposits, and wire/ACH requests
• Collaborate with the branch management team and cross-sell credit union services with confidence