SUMMARY:

The Assistant Branch Manager develops, expands, and maintainsbusiness relationships with customers while providing support and accountability for branch associates, ensuring financial performance, customer satisfaction, and adherence to branch policies and procedures. Demonstrates leadership competency and models skills and behaviors that produce high-performing teams.

JOB REQUIREMENTS:

• High school diploma or equivalence required, some college a plus
• Previous experience in a financial institution or similar professional or retail services industry required
• Successful customer service and/or sales experience required
• Proven leadership capability in a prior position
• Successful account/relationship management experience a plus
• Successful operations experience a plus

KNOWLEDGE/SKILLS REQUIRED:

• Strong mentoring, coaching, and leadership skills
• Excellent customer service skills
• Excellent collaboration skills
• Detailed oriented, must be able to multi-task
• Strong verbal and written communication skills
• Ability to lead effectively in a fast-paced environment
• Basic math and accounting skills are needed with emphasis on balancing
• Basic computer literacy
• Knowledge of Word and Excel
• Knowledge or banking products and services is a plus

PHYSICAL AND MENTAL QUALIFICATIONS:

• Sitting, standing, walking to the terminal, and occasional stooping
• Requires lifting bags and/or tray of coins and bills periodically
• May require working outside designated branch hours to meet business needs
• Travel with occasional overnight travel required
  The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.

Please refer the Job description for details