Assistant Branch Manager at Cedar Point Federal Credit Union

Lexington Park, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Member Service, Lending, New Accounts, Reception Desk, Teller Line, Organizational Skills, Communication Skills, Supervisory Skills, Problem Solving, Training, Mentoring, Branch Audits, Cash Handling, Notary Public, Customer Service, Microsoft Office

Industry

Financial Services

Description

Description Do you have experience working in a financial institution? Are you eager to advance your career? We are currently seeking an Assistant Branch Manager for our Lexington Park location. The Assistant Branch Manager is able to perform in all Member Service areas of the Credit Union, including but not limited to: Lending, New Accounts, Reception Desk, and Teller line. They should also be able to perform the duties and responsibilities of the Branch Manager in their absence. Duties and Responsibilities: Have broad knowledge of Credit Union services and policies, and the ability to answer inquiries of a general nature. Responsible for staying current on all products and services offered by the credit union and be proactive in offering these products and services when applicable. Schedule staff with input from the Branch Manager. Make adjustments pertaining to staff and workflow, in the absence of the Branch Manager. Assist with branch audits in all areas including but not limited to; vault, loans, accounts, security, ATM, and cash. Perform branch balancing at all levels to include but not limited to; order cash, balance vault cash, balance miscellaneous transactions, verify IP Admin or IP Archive and transmit. Responsible for opening and closing facility; open/secure vault and money, verify teller stations are loaded/secure, unarm/arm alarms and respond to alarm calls on an as needed basis. Monitor work of Member Services Representatives to ensure the highest quality of service to members, mentor and train staff as needed. Assist staff or members in resolving complex account issues. Keep Management informed of area activities and any significant problems as needed. Work with outside vendors on an as-needed basis. Assist members with Visa Gift Cards. Assist the Branch Manager with employment interviews, monthly coaching, employee relations issues, and performance evaluations as required. Sign checks for authorized disbursements. Oversee the ordering of all branch supplies and youth gifts. Become and remain a Notary Public and Signature Guarantee. Complete required and recommended educational courses; Follow all rules and regulations as applicable to job function, including but not limited to Bank Secrecy Act. All other duties as assigned Requirements Associate’s degree in business, finance, or any related field of study or equivalent work experience. Three or more years of teller, account opening, and consumer lending experience with a credit union or other financial institution. Excellent organizational, verbal, and written communication skills Familiarity with Microsoft Office is an asset Ability to work independently with little supervision Ability to understand and follow oral and written instructions Ability to deal tactfully, courteously, and effectively with the public as well as employees Supervisory experience is preferred. Ability to work quickly and accurately with members Must be flexible to accommodate the schedule of the branch, including Saturdays.

Responsibilities

The Assistant Branch Manager performs in all Member Service areas of the Credit Union and can take on the duties of the Branch Manager in their absence. They are responsible for staff scheduling, branch audits, and ensuring high-quality service to members.