Assistant Branch Manager at GenoaBank

Port Clinton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

0.0

Posted On

11 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Consumer Lending, Account Opening, Branch Operations, Staff Supervision, Compliance Regulation, Communication Skills, Management Skills, Computer Skills, Vault Management

Industry

Banking

Description

Assistant Branch Manager | Port Clinton/Catawba, Ohio Branch GenoaBank, founded in 1902, is a locally-owned, independent community bank that provides a broad range of banking services to both business and private customers in counties of Lucas, Ottawa, Sandusky, Wood, Fulton, Erie and the Michigan County of Monroe. Since the time GenoaBank first opened its doors, it has continued to expand and now operates branches in Elmore, Fremont, Maumee, Millbury, Oregon, Perrysburg/Rossford, Port Clinton/Catawba, Sylvania, and Downtown Toledo, Ohio. GenoaBank has always been driven to serve each community’s financial needs and continues to provide the same friendly, personal service it has since day one. Taking your banking needs personally is our priority. Your financial needs will be met with exceptional service, quick decisions, innovative products and great rates that only local ownership can deliver. GenoaBank offers experience and service that has kept customers coming back for over 120 years! GenoaBank. Taking your banking needs personally. Position Summary: Assists Branch Manager in all phases of branch operations, and assumes responsibility for the branch in the Branch Manager’s absence. Backs-up CSR line and acts as Lead CSR in his or her absence. Opens new accounts, is a consumer loan officer and is responsible for maintaining quality customer service. Essential Duties & Responsibilities: Customer Service: * Opens and closes the branch lobby. * Answers customer or CSR questions and resolves customer issues. * Matches customer needs with bank products. * New Accounts Representative: * Responsible for opening new deposit accounts including; checking, savings, CDs, IRAs, safety deposit boxes, etc. * Enters information on the computer system and processes proper paperwork. * Follows all pertinent compliance regulations. Lending: * Must be available for appointments and customer walk-ins. * Interviews customers and has ability to take applications for all consumer loans (Home equity, Second Mortgage, and installment loans, etc.). * Responsible for following all pertinent compliance regulations. * CSR Activities: * Backs-up CSR line during times of need. * Covers Lead CSR duties in his or her absence. * Assists with managing vault cash and other CSR needs. Supervising: * Works with manager to resolve personnel issues. * Limited supervisory responsibility, however directly responsible for personnel concerns in the absence of the Manager. * Assists in staff scheduling. Other Functions: * Assists in monitoring NSF activity, kiting and overdrawn accounts. * Assists with staff training. * Ensures security procedures are followed by branch staff. * Maintains compliance and required compliance training with all banking laws, acts, regulations and bank policies and procedures. * Any other duties, projects, and/or supervisory functions as assigned by Management. Requirements & Qualifications: * Education: High School Diploma required; Associates Degree preferred. * Experience: 3-5 years CSR and New account experience; lending experience helpful. * Specific Skills: Computer skills, above average communication skills, management skills. * Specialized Knowledge, Licenses, etc.: Familiar with compliance regulations; Notary. * Supervisory Responsibility, if any: Assists Manager in supervision of staff * Working Conditions (shift times, location, etc.): Bank Operating Hours including rotating Saturday schedule. GenoaBank offers excellent benefits. We pay 100% of the premiums for the employees medical, dental, vision, long-term disability, short-term disability, and life insurances. We also offer a 401(k) plan and match 50% up to 8% along with an additional 4% profit sharing, an Employee Stock Purchase Plan, and generous paid time off. AA/EOE

Responsibilities

Assists the Branch Manager in all phases of branch operations and assumes full responsibility in their absence. Manages new account openings, processes consumer loans, and provides lead support for the CSR line.