Assistant Branch Manager II at Bristol County Savings Bank

New Bedford, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

45.14

Posted On

24 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Branch Management, Customer Relationship Management, Retail Banking, Staff Supervision, Cash Management, Loan Processing, Financial Sales, Operational Compliance, Staff Coaching, Account Opening, Audit Conduct, Risk Management, Customer Service, Portfolio Management, Business Banking, Communication Skills

Industry

Banking

Description

Position: Assistant Branch Manager ll Job Type: Full-Time Department: Reports To: ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank’s Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank’s steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community," values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people. OVERVIEW: Performs supervisory and customer sales and service functions to ensure the ongoing effectiveness of branch operations in conformance with established Bank policies and procedures. Oversees branch staff and assists in the coordination and delegation of work assignments. Supports, and adheres to, the Bank’s strategic plan as well as established policies and procedures, and recommends changes to support prescribed requirements or enhance operational efficiencies. PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves. 1. Meet or exceed all financial objectives pertaining to individual goals and branch team goals. Engage with customers following established customer interaction model, to establish new customer relationships, retain and deepen existing customer relationships and provide highest customer service standards . Fulfill customer financial needs by utilizing sales process, which may include referring to business partners, and closing sales and completing Customer Summaries. 2. Provides broad range of customer service with the ability to open personal and Business Accounts. Handles the more complex inquiries and problems. Provides information and assistance to customers for effective promotion, sale, and servicing of the Bank’s various products and services. Ability to research and analyze data to resolve customer problems 3. Manages Personal Banker Portfolio. 4. Ability to perform Teller Duties, balance branch. May be responsible for vault, and teller cash in absence of UB III. Helps maintains Branch Cash Vault and branch limits – May order and ship, coin & currency. 5. Act as manager in manager’s absence overseeing staff of =/

Responsibilities

Oversees daily branch operations, staff supervision, and customer service to ensure compliance with bank policies. Responsible for meeting financial goals, managing business and personal accounts, and acting as manager in their absence.