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Assistant Branch Manager-Inbound-Branch Banking-Service at Kotak Mahindra Bank
, Telangana, India -
Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Operational Efficiency, Regulatory Compliance, Audit Requirements, Customer Service Management, Transaction Verification, Cash Operations, Foreign Exchange, AML Compliance, KYC Compliance

Industry

Banking

Description
We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiencesOversee day-to-day branch operations, ensuring smooth and efficient functioning Ensure strict adherence to bank policies, audit standards, and regulatory requirements Authorize and verify system inputs for customer transactions and service requests done by subordinates Manage branch lobby and customer queues to enhance service delivery Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs), within prescribed limits Address and resolve customer complaints within defined turnaround times (TAT) Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC
Responsibilities
This role involves overseeing the daily operations of the branch, ensuring smooth and efficient functioning while strictly adhering to bank policies, audit standards, and regulatory requirements. Key duties include authorizing subordinate transactions, managing lobby service delivery, handling cash operations, and resolving customer complaints promptly.