Assistant Branch Manager at Jovia Financial Credit Union

New Hyde Park, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

82895.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Branch Management, Staff Coaching, Performance Management, Financial Regulations, Consumer Lending, Mortgage Processing, Business Development, Audit Compliance, Microsoft Word, Microsoft Excel, Team Leadership, Problem Solving, Communication, Organization, NMLS Registration, Notary Public

Industry

Banking

Description

Assistant Branch Manager Join our team and begin writing your next success story with us. If you’re looking for a place where culture and leadership matter, look no further. Whether you work here, bank here, or are just getting to know us — this is what it feels like to be part of Jovia. We are Jovia Financial Credit Union. Our name evokes joy, a feeling of optimism, trust, and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. At Jovia, we have provided brighter banking for over 85 years, driven by values like innovation, convenience, and community. As a not-for-profit organization, we focus on what’s best for our members, not profits - Come see for yourself! Awarded as one of the best places to work, Jovia has more than $4 billion in assets, 240,000 members, and 500+ employees, we attract the best and the brightest talent-- who do the right thing and present a can-do spirit in a culture of fun, fulfilment, advancement, and development. Find your joy here, every day. Our employees are passionate about our mission, growing through professional development and making a real difference through community involvement and service. We offer a diverse, inclusive work environment with flexible opportunities and competitive benefits. Join us in shaping the future of banking by joining our team. We give you Benefits that Go Beyond Your Paycheck: * Competitive compensation with paid training * Engaged Managers who value your input, are transparent, and provide coaching for your success * Professional Development with growth opportunities and a supportive learning environment * A friendly, inviting work culture filled with social activities that inspire creativity and collaboration * Retirement Benefits, featuring a 401(k) with a generous match plus a defined pension plan * Comprehensive benefits including Medical, Dental, and Vision coverage * Employee Activity Groups that foster a sense of belonging and teamwork * Tuition Reimbursement and School Loan Repayment plans for Full-Time employees * Gym Reimbursement and Employee Wellness time off to support your health and wellness * Flexible PTO options that include vacation payout and sick time incentive payouts * Discounts on Employee Loans to help you create financial success * Supplemental Benefits such as Pet Insurance, Legal plan, and AFLAC plans * A CEO with brilliant vision and aspiration Want to know why we’re so happy? Click here to learn and meet our CEO [https://youtu.be/GEq1AaQCcWE?si=S2cmmtQK_pnoNhDU]! Find out what life at Jovia is like ... https://www.jovia.org/life-at-jovia [https://www.jovia.org/life-at-jovia] What you will be doing: * Manage the office independently for extended periods in the absence of the Branch Manager, and cover other branch offices as needed, always following Branch Security Procedures. * Provide consistent coaching, training & mentoring to all employees to ensure high level member satisfaction, quality service and achievement of all sales, service & quality goals. * Assist Branch Manager in execution of sales plan and activities that drive results. * Assist Branch Manager in performance management of staff, including observation, providing feedback, writing, and delivering coaching and disciplinary actions. * Partner with HR to recruit, interview and select new hires. * Ensure integrity of operations. Achieve audit ratings of Satisfactory, avoiding audit exceptions, especially those that result in a rating of Unsatisfactory. * Confidently and competently articulate, communicate, sell, and process applications for Consumer accounts, IRAs, Business accounts and all Real Estate loans including Mortgages. * In the absence of or in partnership with the Branch Manager: * Conduct required site visits to newly opened businesses designated as High Risk, within 7 days of account opening. * Source, book and conduct presentations at businesses to recruit new members. * Ensure business member satisfaction through direct involvement and follow-up both at account opening as well as periodically throughout the relationship. * Review exception payment items daily, following prescribed timeframes and follow up to ensure positive account balance. * Review and approve new account opening documentation within 1 business day. What we need from you: * Bachelor’s degree plus one-year managerial experience within a financial institution, or minimum four years relevant financial institution experience, with 18 months in a managerial or supervisory capacity. * Corporate appearance and positive, professional attitude and image. * Knowledge of savings regulations (federal and state) * PC literate; Microsoft Word and Excel skills * Ability to lead, motivate and influence the performance of a team. * Ability to negotiate, take decisive action, solve problems, and make effective decisions independently. * Demonstrated ability to prioritize multiple demands. * Demonstrates effective communication skills. * Subject matter expert on all products, services, policies, and procedures. * Detail oriented & organized. * Proficiency with systems and reports to resolve daily issues encountered and recommend updates to the system and the manner in which it is used in the * department. * Successful completion of training certification process for IRAs, Business Accounts, and all Real Estate Loans, including Mortgages. * Results oriented, self- starter with consistent performance in achievement of sales, service, and quality goals. * Proven record of reliability, dependability, and flexibility. * Holds Notary Public license. * Each employee in a capacity of an Assistant Branch Manager who acts as a mortgage loan originator must/will be registered with the NMLS Registry (National * Mortgage Licensing System), obtain a unique identifier, and maintain this registration in accordance with the requirements of the S.A.F.E. Act Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk! At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness! We provide a competitive salary that aligns with qualifications and experience. Compensation may differ based on factors including experience, skill set, and current performance (if applicable). While candidates who do not fulfill the minimum requirements may be considered, this may require a position level, salary, or salary grade adjustment to reflect current experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Responsibilities

Manage branch operations independently and provide coaching and mentoring to staff to achieve sales and service goals. Oversee the processing of consumer and business accounts while ensuring operational integrity and audit compliance.