Assistant Branch Manager - Old Hickory at Old Hickory Credit Union

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Skills, Customer Service, Cash Handling, Communication Skills, Teamwork, Professionalism, Integrity, Attention To Detail, Dependability, Punctuality

Industry

Banking

Description

Description At Old Hickory Credit Union, you’ll find a supportive family-style environment and a dedication to serving the community. Since 1934, we have prided ourselves in providing excellent customer service and a wonderful overall experience to our members. Employment at OHCU comes with competitive pay, on-the-job training, growth opportunities, and a community of coworkers who will be excited to meet and work with you. We are growing and looking for a friendly, service-driven, outgoing team member to help us fulfill our mission: “Making a positive difference in our neighbors' lives!” This full-time Assistant Branch Manager position, located at our Old Hickory branch, offers a robust benefits package and the chance to make a meaningful impact. In this role, you'll support the Branch Manager in leading branch staff, delivering exceptional member service, and driving sales and service performance with the expectation of meeting or exceeding both branch and individual goals. Working hours: 7:45 AM - 4:00* PM Monday-Thursday, 7:45 AM - 5:00* PM Fridays *plus time to wrap up and close, which varies by day Responsibilities Demonstrate strong sales skills, including the ability to recognize cues, uncover unexpressed needs, and recommend appropriate products and services Identify and pursue current and prospective sales opportunities to support branch growth Process account transactions, loan applications, and new account openings with accuracy and professionalism Process teller transactions with the highest level of efficiency and attention to detail Perform other duties as required Skills Excellent verbal and written communication skills, with the ability to build positive relationships with both employees and members Strong cash handling abilities, including accurate cash counting and daily balancing of a teller drawer Proven ability to meet or exceed sales targets and production goals Dependable, punctual and reliable Thrives in a fast-paced, team oriented environment and works well under pressure while maintaining accuracy and professionalism Demonstrates professionalism, integrity, and a strong customer service mindset when interacting with members and branch staff Benefits Medical, Dental, Vision 401K with Company Match Life (company paid) Short Term Disability (company paid) Long Term Disability (company paid) AD&D (company paid) Telemedicine (company paid) Paid federal holidays Paid Time Off Birthday time off Tuition reimbursement Equal Opportunity Employer: Old Hickory Credit Union does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws. Requirements Bilingual (Spanish) is a plus Minimum 2 years cash handling experience Minimum 2 years customer service experience Previous management or supervisor experience in a financial institution setting strongly preferred Previous lending experience in a financial institution strongly preferred High school diploma or equivalent In addition to a background and credit check, candidates must be able to pass a drug screen *This position receives an hourly base rate and is eligible for additional unlimited, monthly incentive pay.*

Responsibilities

The Assistant Branch Manager will support the Branch Manager in leading branch staff and delivering exceptional member service. The role includes driving sales and service performance to meet or exceed branch and individual goals.