WHO WE ARE

We’re the UK’s largest builders’ merchant! With over 500 branches, we provide everything from timber and bricks to kitchens, tools, and equipment. We’re a supportive, welcoming team offering great career opportunities and the chance to develop new skills. Whether you’re in the office, helping customers, or handling deliveries, there’s a place here for you to grow. Join us today and see why we’re the trusted choice for builders!

WHAT YOU’LL BE DOING

As the Assistant Branch Manager, you’ll support the Branch Manager in achieving sales targets and boosting profitability while leading a motivated team. When the Branch Manager is away, you’ll take charge and help implement the branch’s strategy. Your role is to create fantastic customer relationships, inspire your team, and ensure the branch runs smoothly and efficiently.
This role is fast-paced and rewarding. At our [Location] branch, you’ll be part of a team with [XX] people, 3 vehicles (2 x 18T, 1 x 26T), full tool hire, and a Benchmarx kitchen team. You’ll be working in a high-energy environment with plenty of customer interaction.

WHAT YOU’LL BE RESPONSIBLE FOR

• Health & Safety and Compliance: Ensure adherence to health, safety, security, and smoking policies. Complete weekly checklists and take immediate action to address safety concerns.
• Team Management and Development: Recruit, train, and develop a high-performing team. Lead by example, motivate the team, and drive personal growth while ensuring excellent customer service.
• Customer Relationship and Service: Build strong, lasting customer relationships, driving branch growth and profitability. Ensure consistently high standards of customer service.
• Operations and Stock Management: Manage stock takes and inventory checks to ensure 100% accuracy. Adjust stock levels to optimize profitability and operational efficiency.
• Market Awareness and Competitor Analysis: Stay updated on local market trends and collaborate with the External Sales Rep to stay ahead of competitors.
• Policies, Procedures, and Company Standards: Ensure strict adherence to company policies, safeguarding stock, property, and health & safety.
• Equality and Inclusion: Foster an inclusive environment that promotes equal opportunities and respect for all colleagues and customers.