Assistant Branch Manager at Trax Credit Union

Riverview, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Branch operations, Sales, Cash handling, Team development, Lending, Member service, Vault balancing, Financial solutions, Fraud detection, Credit report analysis, Regulatory compliance, NMLS registration, Communication, Decision-making, Problem-solving

Industry

Banking

Description

Description Position Summary Ready to step into a leadership role where you can make a real impact—on both your team and your members? As an Assistant Branch Manager, you’ll be the right hand to the Branch Manager and a go-to leader for the entire branch. You’ll help keep everything running smoothly, coach and develop your team, and ensure every member interaction reflects the high standard of service we’re known for. From operations to sales to team development—you’ll have your hands in it all (in the best way). What You’ll Do (AKA How You’ll Lead & Make an Impact) Partner with the Branch Manager to keep daily operations running seamlessly across teller, member service, and lending functions Be the go-to expert—answering everything from quick questions to more complex scenarios around products, policies, and regulations Oversee cash operations, including vault balancing, cash ordering, and decision-making around member transactions and funds availability Jump in when needed—serving as a teller or vault teller and handling all related duties with confidence Drive growth by identifying opportunities, building relationships, and connecting members with the right financial solutions Help the branch hit (and exceed) goals for loans, new accounts, and referrals Open new accounts and guide members through important financial decisions Detect and prevent fraudulent activity—protecting both members and the credit union Review and explain credit reports in a clear, helpful way Originate, process, and close loans from start to finish Coach and develop team members—building their technical skills, sales confidence, and people skills Keep communication strong across the team, fostering a positive, professional environment Support branch security and operations alongside the Branch Manager Take initiative in your own growth—continuously building your skills and leadership capabilities Maintain NMLS registration in compliance with the S.A.F.E. Act Ensure all work meets regulatory requirements (including the Bank Secrecy Act) Step up wherever needed—because great leaders do it all What You Bring 3+ years of experience in a financial institution At least 1 year of sales experience (in person and/or over the phone) 1+ year of cash handling experience Strong leadership instincts—you’re comfortable guiding others and making decisions A balance of operational know-how and people skills The ability to stay organized, adaptable, and solutions-focused in a fast-paced environment A genuine passion for helping both members and your team succeed Why You’ll Love This Role You’ll have real influence—on team performance, member experience, and branch success It’s a hands-on leadership role where no two days look the same You’ll grow your leadership skills while staying connected to the front line You’ll be part of a team that values collaboration, accountability, and service

Responsibilities

The Assistant Branch Manager partners with the Branch Manager to oversee daily operations, including teller, lending, and member service functions. They are responsible for coaching the team, driving sales growth, and ensuring compliance with financial regulations and security protocols.