✨ IS A CAREER AT TSP FOR YOU?

At TSP, our mission is clear: we keep buildings fuller for longer by delivering exceptional service, hospitality and value to both tenants and landlords. Every member of our team is a community builder, problem solver and brand ambassador. At TSP you are empowered to make a real impact with every interaction.
Our values are lived daily through professionalism, generosity, hospitality, presence and a relentless attention to detail. We believe in making every building a place people want to stay, and every touchpoint an opportunity to build trust and loyalty. We sweat the small stuff, listen deeply to our stakeholders, and always act with empathy, accountability and a solutions-first mindset.
TSP is committed to investing in our people. We provide continuous training, mentorship, and opportunities for progression. Many of our leaders started in entry-level roles and grew with us. You’ll benefit from structured development, regular feedback, and the chance to contribute ideas that shape the future of our business. We celebrate initiative, reward impact, and support your ambitions with clear pathways for career growth.
If you are ambitious, customer-centric, and have a genuine interest in facilities and building management, there is a great opportunity to join a company that offers not just a job, but a platform for your career development and personal growth.

️ SKILLS & EXPERIENCE

• 3-5 years of experience in property & facilities management, preferably within commercial real estate
• IOSH qualified, NEBOSH desirable
• Strong problem-solving and decision-making skills
• Excellent communication and stakeholder management abilities
• Ability work with cross-functional teams
• Solid understanding of facilities operations, compliance, health & safety, and vendor management
• Experience with risk management software and CAFM platform is desirable.

✨ FLEXIBILITY

• We’re a small and agile team and therefore some flexibility is expected. You may be required to perform tasks not referred to in your job description.

️ YOUR ROLE

As Assistant Building Manager, you are the operational heartbeat of the building, combining facilities management expertise with customer-centric service. You are empowered to resolve issues, enhance tenant experience, and ensure the building operates at peak efficiency. Your approach should always align with TSP’s RESOLVE framework turning ever interaction into an opportunity to build trust, loyalty, and long-term occupancy.
This position combines facilities management expertise with strong customer-facing skills to create a welcoming, well-maintained and efficiently operated environment for all tenants and visitors.

️ YOUR KEY RESPONSIBILITIES (RESOLVE)

As Assistant Building Manager, your role is dynamic and people focused, balancing client interaction with the operational demands of a busy, multi tenanted office building. You’ll be at the centre of day-today activity juggling priorities such as maintenance, security and stakeholder engagement, whilst always upholding TSPs standards of service excellence.
Every challenge is an opportunity to build trust, solve problems, and strengthen our community. You will be trained in the TSP RESOLVE framework, and you key responsibilities are set out below using this approach to ensure every action delivers value for our tenants, landlords and colleagues.

✨ OTHER CORE DUTIES

• Conduct daily building inspections, reporting defects and hazards.
• Manage reception and communal areas to the highest standard, including supplies and presentation.
• Oversee visitor management, access control, and security protocols.
• Support tenant onboarding and move-ins, ensuring smooth orientation and handover.
• Assist with emergency procedures, including evacuations and incident reporting.
• Facilitate community events and foster a positive collaborative tenant culture.

✨ PURPOSE

Understand how your actions contribute to our mission and always act with the bigger picture in mind.