KEY ACCOUNTABILITIES

• Provide accurate and timely completion of accounting, turnover, and footfall data for the presentation of reports and documentation for the landlord and respective parties.
• Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required.
• Contribute to the procurement of, and subsequently manage, the provision of relevant services (e.g., M&E, security, and cleaning), ensuring optimum service standards from internal and external sources.
• To assist the Centre Manager in the tendering and placing of contracts relating to the site and to ensure that all Ashdown Phillips contract procurement requirements are complied with.
• Manage and maintain the reactive building maintenance procedures, having regard to set financial limits.
• Ensure compliance with all legislation and internal obligations applicable to the ongoing occupation, operations, and maintenance (including project work} of the Centre, paying particular attention to the following:
• Any changes to existing or introduction of new legislation or internal procedures through appropriate reading and attendance of training courses.
• Clear and suitable arrangements for the testing of the Centre’s life safety, ensuring all building services and life safety systems are maintained within relevant scheduled frequencies and inspection deadlines, systems and evacuation drills.
• Regular inspections and audits of the Centre, ensuring defects are reported and addressed in a timely manner.
• Management of permit to work system.
• Use of in-house RiskWise health and safety risk management system and maintenance of contractor directory.
• Regular review of key performance indicators with the Centre’s, subcontracted service providers.
• Manage and develop relationships with contractors to ensure compliance with contracts and continued delivery of agreed services.
• Maintain, establish, and develop appropriate relationships and communication channels with all retailers, and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to set financial limits.
• Assist and support retailers with health and safety and fire safety compliance.
• Manage and monitor all aspects of the Centre waste provision, to include placing of contracts, reporting, and increasing recycling rates and environmentally friendly initiatives.
• Ensure that security operations at the Centre are managed to a high standard paying particular attention to the following:
• Arrangement of bomb procedure and practice fire drills
• Regular liaison with local police
• Ensuring site assignment instructions are always complied with and any shortfalls highlighted to security contractor.
• Ensure all data is reported and recorded as appropriate and in line with data protection guidelines.
• Act as Duty Manager on a rota system, covering holidays, to ensure the Centre has appropriate management cover at times when the Centre is open for trade.
• Pursue and drive initiatives to generate additional income in conjunction with the Centre Manager or any third party appointed company.

QUALIFICATIONS

APP Fire Awareness, Permit to Work, Asbestos Awareness internal training courses Managing IOSH, Emergency Planning
Job Types: Full-time, Permanent

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• On-site parking
• Sick pay
• Transport links

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Edmonton Green: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• What is your desired salary?
• What is your notice period?

Work Location: In perso

Together with the Centre Manager, ensure the efficient and effective day to day running of the Centre. To set up and operate high and efficient standards of operation and care. Establishing a desirable, safe, and progressive environment in which to shop, visit and trade, through implementation of management and quality control systems, on behalf of the Landlord. To ensure compliance with all statutory regulations, internal policies and procedures, and best practice in the continued delivery of a community Shopping Centre.