Assistant CEO at Providence Pointe Healthcare

Paducah, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Nursing Home Administration, Process Improvement, Management, Customer Service, Quality Assurance, Budget Management, Recruitment, Training, Coaching, Communication, Problem Solving, Analytical Skills, Teamwork, Regulatory Compliance, Marketing Strategy, Staff Development

Industry

Nursing Homes and Residential Care Facilities

Description

Description Summary: Assist the Administrator with leading and directing the overall operations of the facility in accordance with customer needs, government regulations and Company policies, with focus on maintaining excellent care for the residents while achieving the facility’s business objectives. Essential Duties & Responsibilities: · Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment. · Management duties including, but not limited to, hiring, training and developing, coaching and counseling, and terminating department staff, as deemed necessary. · Ensure that all employment practices are administered fairly and without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status in accordance with applicable federal, state and local laws. · Monitor “Data Points” and address issues that affect performance of the facility. · Lead the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments. · Monitor each department’s activities, communicate policies, evaluate performance, provide feedback and assist, observe, coach, and discipline as needed. · Develop an environment that allows for creative thinking, problem solving, and empowerment in the development of a facility management team. · Oversee regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility; morale of the staff; and ensure resident needs are being addressed. · Exhibit positive customer service - both to internal and external customers. · Utilize survey information, in addition to other source documents, to address areas of importance as defined by our customers. · Responsible for the QA (Quality Assurance) program. · Maintain a working knowledge of and confirm compliance with all governmental regulations. · Manage turnover and solidify current and future staffing through development of recruiting sources, and through appropriate selection, orientation, training, staff education and development. · Assist in the recruitment and selection of competent department managers, supervisors, and other auxiliary personnel. · Consult with department managers concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services. · Recognize Employees for exceptional care and job performance on a regular basis and as part of their performance evaluations. · Manage facility budgets and business practices to include labor costs, payables and receivables. · Monitor business activities to be certain procedures and standards are followed, appropriate handling of funds and that sound credible business practices are followed at all times. · Communicate budget guidelines and expectations to Department Managers. · Develop and implement a marketing strategy for the facility that reflects service opportunities, competition, potential market area changes, and which maximizes census, payor mix and ancillary revenues. · Lead and monitor Employees to play an active role in carrying out the marketing plan. · Take initiative in evaluation, development and implementation of new business opportunities that meet the needs of the community and benefit the Company. · Develop positive relationships on behalf of the Company with government regulators, residents, families, other area health care providers, physicians and community at large. · Act as a resource of information to the community related to health care issues. · Provide guidance and leadership throughout the AHCA survey process to ensure state regulations are met and adhered to. · Attend or complete in-service education programs and/or CEUs in order to meet facility and licensure educational requirements. · Other special projects and duties, as assigned. Requirements Job Requirements: · Current/active state Nursing Home Administrator license. · Effective verbal and written English communication skills. · Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation. · Highest level of professionalism with the ability to maintain confidentiality. · Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. · Customer service oriented with the ability to work well under pressure. · Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity. · Strong analytical and problem solving skills. · Ability to work with minimal supervision, take initiative and make independent decisions. · Ability to deal with new tasks without the benefit of written procedures. · Approachable, flexible and adaptable to change. · Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.

Responsibilities

Assist the Administrator in leading and directing overall operations of the facility while ensuring excellent care for residents and achieving business objectives. Monitor departmental activities, manage staff, and develop a positive work environment.