Assistant Chief Concierge at Four Seasons Hotels Limited - Turkey

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Services, Leadership, Problem Solving, Organization, Communication, Team Management, Customer Service, Local Knowledge, Multi-tasking, Training, Scheduling, Performance Evaluation, Hospitality, Emergency Response, Vendor Relations, Concierge Services

Industry

Hospitality

Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers. At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us . Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for Peoples who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do . About Four Seasons Hotel and Private Residences Bangkok Chao Phraya Located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers . About Four Seasons Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component. Positions Assistant Chief Concierge What You Will Be Responsible for The Four Seasons Hotel Bangkok is looking for an Assistant Chief Concierge. Candidates with a passion for excellence, Clefs D’Or holder and proven leadership experience are invited to apply. The Chief Concierge, works across the different disciplines to deliver an exceptional Service. The Assistant Chief Concierge will assist the Chief Concierge to manage a wide variety of guest requests by accurately assessing guest needs and adding personal recommendations. This individual leads the team in a constructive and efficient manner in order to create and maintain the highest level of service consistent with Four Seasons Standards. He or she will require great enthusiasm and commitment in addition to an acute ability to problem solve. This position reports to the Chief Concierge. Responsibilities Programs and directs activity options, as well as dining, shopping and other attractions, in order to create an unsurpassed luxury resort guest experience. Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Assures that Concierge Staff is well versed in activities with appropriately updated information through maintaining close contacts with vendors in the area. Interviews, trains and schedules the Concierge staff, as well as conducts performance evaluations and corrective interviews as needed. Responds properly in any resort emergency or safety situation. Works harmoniously with Front Desk, Reservations, Bell Staff and Valet Parking to assure smooth handling of guest arrivals and departures. Candidates must have a firm knowledge of the local market and speak Thai as well as being fluent in English. Must have the right to work in Thailand. Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted. What You Will Bring Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons. Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task. Previous pre-opening experience is a plus Candidate should hold valid work authorization for Thailand Join Our Team Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. What to expect: You will…… Be a champion of the Golden Rule: Do unto others as you would have them do unto you Be part of a cohesive team with opportunities to learn, grow and develop Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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Responsibilities

The Assistant Chief Concierge will assist the Chief Concierge in managing guest requests and ensuring exceptional service delivery. This role involves leading the concierge team, resolving guest concerns, and maintaining up-to-date knowledge of local activities and attractions.