Assistant Claims Manager

at  Beazley Management Limited

General:
Job Title: Assistant Claims Manager
Division: Group Claims
Reports To: Claims Product Specialist and/or Claims Focus Group Leader, as per Beazley’s
organisation chart
Key Relationships: Claims staff, underwriters, insureds, brokers and service providers
Job Summary:
An independent Claims Handler role focused on low to mid value claims with no significant coverage issues to help achieve the Beazley vision of being the highest performing specialist insurer. To contribute to the overall performance, development, and management of the Beazley claims function. To proactively manage claims, primarily at the individual level while gaining experience at the portfolio level through observing and working with peers. A key requirement of the role is to assist to achieve high levels of satisfaction for the client and broker through high quality claims management, resolution, and excellent client service. To work with underwriters and support brokers and clients.
To support claims management to facilitate and foster a collaborative approach across the overall claims function to learn, share ideas and diverse perspectives, and work in a manner that best meets the challenges of our clients.

EDUCATION AND QUALIFICATIONS

Graduate Calibre

SKILLS AND ABILITIES

• Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making
• Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus
• Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listening

KNOWLEDGE AND EXPERIENCE

• Past claims experience establishing liability and/or settlement resolutions.
• Functional knowledge & understanding: Claims management process, US/RoW Insurance market (general & focus group), US/RoW legal and regulatory environment, Alternative resolution approaches