QUALIFICATIONS/REQUIREMENTS

• High School diploma or GED required.
• Must be 18 years of age or older.
• Energetic, friendly, and enthusiastic attitude.
• Excellent communication skills.
• Passion for fitness, health, and wellness.
• Punctual and reliable.
• CPR and AED certification preferred
• 3-5 years of experience in the retail, hospitality, or operations industry, particularly in roles requiring high levels of team leadership and customer service in environments with high employee and/or customer turnover.
• Ability to work flexible shifts, including early mornings, late evenings, etc.
• Please note: This role will require some holiday and weekend shift coverage.
• Basic computer proficiency and ability to navigate club systems.
• Strong listening skills with the ability to problem-solve.
• Willingness to work in a dynamic environment and adapt to changing organizational needs..
• Willingness to perform routine and repetitive tasks as part of daily responsibilities.
• Demonstrates professionalism and diplomacy in all interactions.

PHYSICAL REQUIREMENTS/ENVIRONMENT

• Ability to work in an environment with moderate to high noise levels due to music, equipment and member activity.
• Must be able to stand for extended periods of time.
• Ability to engage actively with team members and members on a daily basis.
• Ability to thrive in a fast-paced, goal-oriented environment.
• Must be able to occasionally lift up to 50lbs.
• Exposure to cleaning chemicals during shifts.
  Job Type: Full-time
  Pay: $28.50 - $32.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

• Greet and farewell each member, prospective member, and guest with warmth and energy, ensuring a positive first impression
• Learn member names to create a personalized experience.
• Represent the club with professionalism, both in and out of the facility, consistently modeling hospitality and service excellence.
• Demonstrate comprehensive knowledge of the club’s standard operating procedures and policies
• Handle cash and ensure accurate accounting of all transactions.
• Assist the Club Director in effectively communicating and implementing procedures and policies to the team.
• Collaborate with the Club Director to ensure the club maintains high standards of cleanliness, organization, and safety.
• Promote a collaborative environment across club functions, leveraging the unique strengths and experiences of the team to deliver outstanding results.
• Serve as the elevated point of contact for member concerns, and feedback, ensuring all member interactions are handled promptly and professionally.
• Work in a team environment to meet member needs.