Assistant Community Manager at Jones Street Residential

Fall River, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Staff Supervision, Leasing, Marketing Strategies, Financial Goal Understanding, Record Keeping, Resident Relations, Budget Management, Staff Training, Legal Compliance, Sales, Retention Strategies, Microsoft Office Suite, Yardi Voyager, Landlord Tenant Laws, Fair Housing Regulations

Industry

Real Estate

Description

Description The Assistant Community Manager is responsible for overseeing all day-to-day operations of the apartment community. This position is accountable for achieving the financial, operational, and business objectives of the property. The Assistant Community Manager is expected to provide unparalleled customer service, creating a strong sense of community for all residents. This individual is also responsible for supervising on-site staff, ensuring all operations are functioning properly and in accordance with company standards. Responsibilities Monitors and enforces compliance with all pertinent company policies, procedures, and standards related to operations and employment Understands local and federal laws as they pertain to leasing, evictions, deposit accounting, fair housing, risk management and OSHA requirements Has a clear working knowledge of community accounting and operating procedures Remains informed about current market developments including competition’s occupancy, rent structure, amenities and current concessions Maintains a flexible schedule, and able to fill in other positions as required Interacts with the prospects, residents, and team in a professional and courteous manner, assisting with questions, solving problems and any other duties required Ensure property is rented to fullest capacity, utilize marketing strategies to secure prospective residents and enhance closing techniques Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with company requirements Maintain accurate records of all community transactions and submit on timely basis, including rent rolls, delinquency reports, move-in/move-outs, invoices, etc. Manage resident concerns and requests on a timely basis to enhance resident satisfaction with management Assists the Community Manager in operating community within budget parameters while increasing Net Operating Income Strengthen success of staff through ongoing training, instruction and leadership, providing daily/weekly staff schedules and assignments Generate necessary legal action, documents and process in accordance with state and company guidelines Assists Community Manager with supervision of maintenance and leasing staff Manage the leasing and renewal process by guiding the team through effective sales and customer service retention strategies Train and develop employees to ensure team meets their full potential Monitor rent delinquency for all current and past residents Perform other duties as required Requirements Bachelor’s Degree preferred Three to five years of experience in residential property management Experience with market-rate communities Strong computer skills, especially in the Microsoft Office Suite and Yardi Voyager software Working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, and other laws as they relate to property specific guidelines and occupancy standards Organized and detail oriented with the ability to see the big picture Must be able to identify and resolve problems in a timely manner and gather and analyze information skillfully Complies with all Jones Street Residential policies and procedures

Responsibilities

The Assistant Community Manager oversees all daily operations of the apartment community, focusing on achieving financial, operational, and business objectives while providing excellent customer service. This role includes supervising on-site staff, ensuring compliance with company standards, and fostering a strong sense of community among residents.