Assistant Community Manager at LDG Development

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Operations Support, Sales, Leasing, Inventory Analysis, Budgeting, Reporting, Property Management, Rent Collection, Customer Service, Maintenance Coordination, Administrative Activities, Occupancy Goal Achievement, Lead Tracking Solutions, Resident Retention Program, Compliance Audits, Personnel Management

Industry

Real Estate

Description

POSITION: Assistant Community Manager (Full-Time, Non-Exempt) REPORTS TO: Community Manager COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility LOCATION: Cypress Gardens Senior Living - 11511 Crosby Fwy, Hwy 90, Houston, TX 77013 & Newport Village - 5925 FM 2100, Crosby, TX 77532 SUMMARY As an Assistant Community Manager of an affordable housing asset, you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities. RESPONSIBILITIES (Including but not limited to): * Consistently achieves property occupancy goals. * Ensures that Lead Tracking Solutions follow-up steps and data entry are completed daily at the community level. * Assistsin giving leasing tours, answering leasing phonecalls,and processing online inquiries as needed. * Ensures efficient and courteous response to all resident requests. * Assists the Community Manager in designing and implementing a resident retention program, i.e., a newsletter, resident referralprogramor social activities. * Maintains inventory andordersall necessary administrative supplies and equipment for the maintenance department. * Responsible forthe efficientandtimelyreporting, maintenance and submission of all administrative forms,files,and reports. * Reports any unusual or extraordinary circumstancesregardingthe residents or the property * Assistsin regular onsite audits consisting of sampling tenant files to ensure compliance with program documents, financing restrictions, LIHTC requirements, HUD Regulations, TDHCA Regulations, and TAA requirements. * Assistsin regular audits of work order processing, unit turnaround time reviews, EIV requirements, reasonable accommodation policies, move-ins/outs, recertifications, lease renewals, interims, denials, waitlists, etc. * Brings non-compliance issues to the attention of the Community Manager andassistsin corrective action when necessary * Assistswith lease audits, housing inspections, and follow-up on citations or requests when present at the community. * Ensures that the communitymaintainsall compliance regulations. * Supports the Community Manager with interviewing, hiring, training, scheduling, and personnel management tasks, including disciplinary and promotional actions. * Seeks educational opportunities and self-improvement for personal growth and development. * Participates inSolidagotraining asrequired. QUALIFICATIONS * Maintains a consistent level of professional customer service. * Working knowledge of HUD, LIHTC, TDHCA, TAA, low-income housing tax credit, tax-exemptbondand other affordable housing programs preferred * Prior experience in affordable housing and community relations preferred. * Thorough knowledge ofSolidagopolicies and procedures and community policies. * Working knowledge of Microsoft Office Word, Excel, andthe Google platform. * Working knowledge of OneSite affordable property management software preferred. * Available toworkweekends. * Ability to thrive in a fast-paced environment and manage multiple projects simultaneously. * Musthave reliable transportation and be willing to travel locally between work sites. * Ability to embody theSolidagoStandardsandSolidagoCore Values every day. BENEFITS * Medical, Dental, and Vision Insurance * Health Savings Account (HSA) and Flexible Spending Account (FSA) * Paid Time Off (PTO) * Paid Holidays * Dental * 401k Retirement Plan * Employee Assistance Program (EAP) * Competitive bonus structure * Tuition Reimbursement * Paid Group Life Insurance * Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement,ParentalLeaveetc. WORK ENVIRONMENT You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous. PHYSICAL DEMANDS To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property—both interior and exterior—in varying weather conditions, including rain, snow, heat, and wind. Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs. This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader. Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev. 9. 2025

Responsibilities

The Assistant Community Manager primarily supports all aspects of community operations for an affordable housing asset, including sales, leasing, financial reporting, and property management tasks. Key duties involve ensuring occupancy goals are met, handling resident requests courteously, and assisting with compliance audits related to housing regulations.