As Assistant Conference & Banqueting Manager you will work alongside the Conference & Banqueting Operations Manager and be responsible for overseeing the day-to-day running of the department. You will be in charge of overseeing the running of multiple events including meetings, conferences, private events, weddings and banquets. As Assistant Conference & Banqueting Manager you will be providing the highest quality of guest service with the aim at all times to exceed expectations, ensure total guest satisfaction, maximize repeat business and maintain quality standards. This is an excellent opportunity for you to progress your managerial career in Conference & Banqueting within a luxury hotel environment.

ASSISTANT CONFERENCE & BANQUETING MANAGER ATTRIBUTES/EXPERIENCE:

• Be able to demonstrate a strong operational track record in the hospitality industry, with a sound knowledge of Conference & Banqueting operations
• Excellent verbal and written communication skills
• Be highly organised, with excellent time management skills and the ability to work within deadlines
• Passionate and self-motivated
• Enthusiasm, customer-focused and the ability to remain calm under pressure
• Proven experience of managing a team with the ability to train, develop and motivate team members to achieve targets

• To provide the highest standard of service required by the conference customers of the hotel. To control and manage the Conference and Banqueting department to ensure the smooth, efficient and problem free organisation of any event including weddings, private dinners, seminars, party nights or product launches.
• To at all times exceed client expectations to ensure an excellent customer rapport is developed and repeat business achieved.
• To manage the smooth and efficient organisation of the Banqueting team responding quickly and effectively to guest expectations and customer needs.
• To be an exceptional and professional ambassador for the hotel and the wider Elite group in all your business relationships at all times setting the highest standards of leadership, integrity and commitment.
• To contribute to the profitable operation of the hotel by maintaining and adhering to allocated budgets by controlling stock, consumables, and wastage within all areas under their supervision.
• To manage the staff rota to ensure efficient use of labour
• To maximise all opportunities for up-selling within the Conference and Banqueting department by ensuring that all staff have thorough and up-to-date product knowledge.