Assistant Dental Office Manager at New York Family Dentistry

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

25.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Management, Supervision, Training, Patient Scheduling, HIPAA Compliance, OSHA Compliance, Hiring, Onboarding, Workflow Streamlining, Inventory Management, Dentrix Ascend, Open Dental, Eaglesoft, Patient Outreach, Conflict Resolution, Billing

Industry

Medical Practices

Description

💰 Competitive Pay: Hourly rates start at $25 per hour, with higher compensation available for candidates with meaningful experience! Responsibilities: ✔ Support the Office Manager in overseeing day-to-day administrative operations across 5+ dental practices in Brooklyn and Queens. ✔ Supervise, train, and support front office staff—including receptionists, schedulers, and billing specialists—to ensure top-tier performance and service. ✔ Manage patient scheduling systems to maximize provider efficiency and reduce wait times. ✔ Address patient inquiries and handle escalations or concerns with professionalism and a patient-first mindset. ✔ Monitor and enforce compliance with HIPAA, OSHA, and internal office policies; implement improvements where needed. ✔ Assist with hiring, onboarding, and performance evaluations of administrative staff to foster a positive and productive work environment. ✔ Collaborate with leadership to streamline workflows, improve processes, and enhance the overall patient experience. ✔ Maintain inventory and office supplies across multiple locations, ensuring organized and efficient front office operations. ✔ Leverage dental practice management software (such as Dentrix Ascend, Open Dental, or Eaglesoft) for records, reporting, and financial oversight. ✔ Contribute to marketing and patient outreach initiatives to support practice growth and engagement. What We’re Looking For: ✔ 3–5+ years of experience in a dental office management or senior administrative role. ✔ Strong knowledge of dental front office operations, including scheduling, insurance verification, and billing. ✔ Experience with dental practice management systems (Dentrix Ascend, Open Dental, or Eaglesoft preferred). ✔ Proven leadership in supervising, mentoring, and training administrative staff. ✔ Ability to manage multiple locations and high-volume patient flow with efficiency and professionalism. ✔ Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment. ✔ Excellent communication and conflict-resolution skills. ✔ Thorough understanding of HIPAA, OSHA, and regulatory compliance standards.

Responsibilities

This role supports the Office Manager in overseeing daily administrative operations for over five dental practices across Brooklyn and Queens, which includes supervising and training front office staff to ensure high performance and service quality. Key duties involve managing patient scheduling, handling patient concerns, enforcing regulatory compliance (HIPAA/OSHA), and assisting with staff development and workflow improvements.