JOB SUMMARY:

The Assistant Director BNSF Neeley Leadership Program (NLP) is responsible for providing program development support, student development support, and facilitating program goals and objectives. NLP is a highly selective, leadership program that admits students by application annually. The Coordinator directly shapes the student experience and leadership development programming.

REQUIRED EDUCATION & EXPERIENCE:

• Bachelor’s degree
• 3 years of direct program support, administrative program support, or equivalent combination of education and experience.

PREFERRED EDUCATION & EXPERIENCE:

• Experience developing and facilitating/teaching programs, workshops and/or presentations
• Experience working with student programs and/or student advising
• Experience working in a higher education environment
• Experience in event management

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of basic budgeting processes.
• Knowledge of organizational skills and problem-solving skills.
• Knowledge of coordinating, hosting, and assisting with multiple major events annually (i.e., award ceremonies, banquets, community events, etc.).
• Knowledge of and skill in using Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Knowledge of and basic skills in Canva and SharePoint.
• Skill in project management.
• Skill in written and verbal communication, especially the ability to communicate professionally with students, alumni, faculty, and other constituents.
• Skill in problem-solving with the ability to identify and analyze problems, as well as devise solutions.
• Skill in organization, planning and time management.
• Ability to coordinate student travel programs, including local, domestic, and international programs.
• Ability to evaluate and make recommendations to improve operations.
• Ability to develop effective advisory relationships with students and lead teams of students.
• Ability to be responsible for securing space and equipment; independently negotiate terms and prices with vendors; managing budgets; directing and coordinating technical and production aspects; and making final decisions regarding event set-up, design, decor and the overall experience.
• Ability to work independently and manage multiple projects simultaneously.

PHYSICAL REQUIREMENTS (WITH OR WITHOUT ACCOMMODATIONS):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

1. Actively contributes to program development, including designing and facilitating retreats, travel programs, and other program events.
2. Develops, implements, and facilitates workshops for students; evaluates student performance in workshops
3. Oversees program retreats; works in conjunction with Director to plan and implement these events in alignment with student learning outcomes.
4. Assesses and tracks outcomes for educational programs; provides evaluative feedback to participants.
5. Supports BNSF NLP students through coaching and feedback sessions and workshop facilitation.
6. Supervises BNSF NLP Student Leadership Cabinet and graduate student worker(s) in coordination with the Director to develop, implement, and maintain effective student activities, engagement and recognition projects, and processes.
7. Assists the Program and Academic Directors in supporting student success and student retention in the program.
8. Responsible for all components of the BNSF Neeley Leadership Program application process, in coordination with the Program and Academic Directors, including recruitment strategy, recruitment events, online application management, application review, interview day, and applicant communications. Communicate and coordinate with alumni and other external reviewers and interviewers.
9. Maintains web pages for the department by creating and updating content; identifying and resolving issues and implementing results
10. Serves as the primary data quality specialist for all student data, ensuring data integrity and accuracy; Identifies, monitors, and reports on student data, including preparing and monitoring reports, including the BNSF NLP Hiring report, master student placement report, and annual report.
11. Develops and maintains the online learning platform (D2L) for the BNSF Neeley Leadership Program.
12. Develops and executes branding strategy across various platforms, in coordination with the Program Director; supervises student leaders focused on marketing initiatives.
13. Builds and maintains positive working relationships with alumni, university departments, other programs, offices, student organizations and community constituents. Attends occasional events as a representative of the BNSF NLP brand.
14. Manages the BNSF NLP awards, celebration event, and recognition process.
15. Plans and provides logistical support for Faculty Affairs events and activities.
16. Develops, implements, and supports the annual Assessment Center and Interview Day.
17. Responsible for budget planning and purchasing, in alignment with the Program Director’s budget strategy.
18. Identifies and selects vendors; Monitors expenses by gathering and reporting budget information; facilitating and monitoring invoices and purchase orders, scheduling and reconciling expenditures.
19. Serves as the initial point of contact for the program and directs communications to other team members as appropriate.
20. Provides scheduling functions by maintaining calendars; establishing appointments; monitoring time and date requirements; and coordinating resource availability with customer requests.
21. Performs other related duties as assigned.