The Assistant Director position is essential to what we do at Chick-fil-A Austintown. Each Assistant Director will be working underneath a Director of a department (Front of House, Back of House, Training, Marketing) in order to ensure creation and implementation of systems, as well as the leading and coaching of Shift Leaders, Trainers, and Team Members with whom they are working. They are required to report to the Director over their department and are essential in the structure of leadership at our store.

REQUIREMENTS

• proven experience in a leadership role
• excellent communication and leadership skills
• ability to work in a fast-paced, high-pressure environment
• problem-solving and decision-making abilities
• flexibility to work evenings, weekends, and some holidays
  Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta’s Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America’s #1 fast food restaurant

• Provides a “REMARK”able dining experience for all guests
• Engage and develop Shift Supervisors, Shift Supports, Trainers, and Team Members on sense of urgency, executing systems that promote a clean environment, delivering Chick-fil-A’s Recipe for Service, and serving crave-able food, through all sales channels (drive thru, catering, etc).
• Schedules and facilitates frequent and consistent 1-on-1 Meetings with Shift leaders.
• Leads and maintains a culture of healthy communication (Intra-departmental & Inter-departmental)
• Aligns daily practices with food safety best practices and keeping in alignment with the Food Safety & Compliance Team Lead
• Aligns daily practices with the vision of the organization and the vision of their director
• Creates and adjusts systems in order to best care for the team, guest, and business
• Creates plans & takes action to support the goals of senior leadership (annual goals & organizational focuses).