QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Finance, Computer Science, or related field.
• A minimum of 10 years of experience with investment platforms (e.g., Aladdin, Charles River).
• Proven experience in BCM, vendor governance, and regulatory alignment.
• Strong understanding of L1-L3 service models and platform support.
• Familiarity with MAS TRM, outsourcing, and cybersecurity frameworks.

Platform Ownership & Support

• Serve as the primary technology contact for Trading, Risk, and Operations stakeholders.
• Oversee Level 3 (L3) support and govern Level 1/2 (L1/L2) service delivery teams.
• Own and prioritize the Aladdin backlog to drive platform stability and enhancements.
• Lead incident management and root cause analysis for platform-related issues.
• Monitor platform performance and usage metrics to inform optimization strategies.

Change & Automation

• Drive automation and continuous improvement initiatives across investment workflows.
• Coordinate testing and rollout of Aladdin enhancements.
• Collaborate with Transitions, Dealing, and Operations teams on platform changes.

Regulatory Alignment

• Liaise with the Business Information Security team to ensure alignment with:
• MAS Technology Risk Management (TRM) Guidelines and MAS Outsourcing Guidelines.
• Group Technology Risk Policy and BCM Policy.
• Third-Party Risk Management (TPRM) Policy.
• Data Governance and Cloud Usage Policies.
• Lead vendor onboarding, due diligence, and materiality assessments.
• Oversee disaster recovery (DR) and business continuity (BCP) testing; validate RTO/RPO targets.
• Maintain BCM dashboard, contract risk register, and vendor performance reviews.
• Partner with the Information Security, Legal, Compliance, and Operational Risk teams to ensure policy alignment.