Overview:
Lakeview Behavioral Health Hospital is located in Norcross, Georgia, about 20 miles north of Atlanta. The facility provides personalized inpatient care for adolescents, adults, and seniors who are struggling with mental health concerns and substance use disorders. Our programming also includes outpatient care for adults. At Lakeview Behavioral Health Hospital, we work closely with each patient to identify their unique needs and develop the customized plan that will best prepare them to experience improved quality of life.
We are looking for an Assistant Director of Intake to assist the Director of the facility. In this role you will help to drive the admissions process, developing, implementing and maintaining revenue-generating strategies.
Responsibilities:

Essential Functions:

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Assist in Implementing the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake and admission to the facility.
• Assign/distribute scheduled evaluations, intake or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake and admission services.
• Perform follow-up communication functions and generate recommendations for organization leadership.
• Develop and implement program policies and procedures that guide the provision of services. Assist in the hiring decisions for Admissions Department personnel, provide orientation, in- service and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure and assist that department is up to date on and compliant with new laws and regulations. Recruit, train and supervise staff.
• Work with the Director in managing the finances of the department, prepare and monitor budgets and spending to ensure department operates within allocated funds.

• Determine and implement admissions best-practices, promote the hospital and maintain a satisfied patient base.

  Other Functions:

• Perform other functions and tasks as assigned.

Qualifications:

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s Degree, counselor certification, or nursing license required; Six plus years’ experience healthcare related admissions with Bachelors.
• Master’s Degree in Human Services Field preferred with three plus years’ experience healthcare related admissions, CAC or CADC with a minimum of three years in the substance abuse treatment field.
• Two- three years of work experience in Management/Supervisor of Admissions in a substance abuse treatment facility preferred.

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Assist in Implementing the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake and admission to the facility.
• Assign/distribute scheduled evaluations, intake or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake and admission services.
• Perform follow-up communication functions and generate recommendations for organization leadership.
• Develop and implement program policies and procedures that guide the provision of services. Assist in the hiring decisions for Admissions Department personnel, provide orientation, in- service and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure and assist that department is up to date on and compliant with new laws and regulations. Recruit, train and supervise staff.
• Work with the Director in managing the finances of the department, prepare and monitor budgets and spending to ensure department operates within allocated funds.
• Determine and implement admissions best-practices, promote the hospital and maintain a satisfied patient base