Position Summary: Under the supervision of the Director of Catering and Conferences Services, professionally and accurately coordinates the logistics and activities with various departments for all Corporate & Association groups, social group events, day groups and special events assigned by the Director. This position is a management position and must be able to work flexible hours. She/He will act as a liaison between the client and the hotel staff from planning, through the function to follow-up post departure. She/He will fulfill all responsibilities of the Director in the case of the Director’s absence or by the direction of the Director. Must contribute to a positive work environment.
Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual salary range for this position is between $75,000 - $85,000 annually.

QUALIFICATIONS:

• Past hotel and Conference Service Manager experience required – 5/7 years minimum in 4+ Hotel
• Bachelor’s degree
• Food and Beverage or Hotel Management experience strongly preferred.
• Computer training and typing skills required.
• Knowledge of local area is helpful
• Must be able to communicate with proper grammar in English and provide legible and detailed communication
• Excellent telephone, Interpersonal and organizational skills
• Ability to multi task and prioritize assignments
• Proficient in Microsoft Word and Excel, Delphi sales and catering system
• Must have professional demeanor and have a friendly positive attitude
• Must have strong problem solving skills, attention to details and creativity.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Must be able to lift minimum weight of 20lbs
• Capable of working consecutive and flexible hours
• 80% - Sitting for office work. 20% - Stands during shift

• Assists the Director with department responsibilities and managing other team members
• The Conference Concierge and Conference Coordinator will report to both the Director and Assistant Director
• Responding to guest inquiries in a timely manner
• Completes all banquet event orders, group resumes in the timelines drawn out by the Director
• Plans and meets with clients on planning sites
• Plans banquet services and menus and up sell variety of services and products.
• Prepares ancillary contracts (ie. golf, spa) and coordinates third-party vendor information’s as needed
• Distributes information to hotel departments via in forms and meetings
• Remains on-site during the events and supports the Managers with their evening events
• Guarantee timeliness, cleanliness and follow-up of event through final payment
• Maintains and support Service commitments and core Values
  •