POSITION SUMMARY

The Assistant Director of Employee Benefits supports the planning, coordination, and administration of employee benefits programs, open enrollment, and process improvements. Assists the Director in advising senior leadership on strategic planning and implementation, while ensuring compliance with all applicable laws and regulations.
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EDUCATION:

• Bachelor’s degree required.

KNOWLEDGE, SKILLS & ABILITIES

• Demonstrated experience in employee benefits administration and process improvement.
• Engaging leadership style needed.
• Strong understanding of benefits compliance requirements and regulatory guidelines.
• Proven ability to analyze data, develop metrics, and lead operational enhancements.
• Experience in the public sector or educational institutions preferred.
• Exceptional presentation skills for educating internal clients on accounting principles.
• Manages customer relations with both internal and external parties to ensure the highest level of customer service.
• Responds to written and verbal inquiries for the purpose of providing information and/or direction.

PHYSICAL ABILITIES AND WORKING CONDITIONS

The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students.
Vision: Ability to read small print and view a computer screen for prolonged periods.
Hearing: Ability to tolerate exposure to noisy conditions
Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.
Upper Body Mobility: Ability to use hands to grasp and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.
Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 15 or more pounds on a frequent basis.
Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors.
Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress
Additional Work Conditions & Physical Abilities: Will require travel to multiple sites.
The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.

• Leads and manages employee benefits plans and related process improvements.
• Supervises and coaches Benefits Team by monitoring daily tasks and evaluating performance data.
• Coordinates and oversees open enrollment activities and employee benefits seminars.
• Responds to escalated inquiries and resolves issues related to benefits policies and practices.
• Interprets and communicates benefits policies to employees and retirees; provides guidance on insurance options and changes.
• Ensures compliance with federal, state, and local regulations; seeks qualified opinions as needed and advises leadership on required actions.
• Analyzes operational processes and recommends improvements to enhance efficiency and service delivery.
• Assists in developing and implementing Standard Operating Procedures (SOPs) for the benefits function.
• Reviews SOPs to identify control deficiencies and suggests corrective actions.
• Prepares reports, presentations, spreadsheets, and other communications related to benefit operations.
• Research best practices in benefits administration and documents findings.
• Analyzes data to develop benchmarks and performance metrics.
• Collaborates with internal and external team members to implement changes and improvements.
• Required to have prompt, regular attendance in-person or virtually and be available to work on-site, in-person during regular business hours, and as needed
• Performs other duties as assigned.