ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

KEY RESPONSIBILITIES:

• Lead, coach, and inspire a team of managers and employees across the hotel’s restaurants and bar, ensuring the highest standards of Four Seasons service and brand values.
• Support the Director of Food & Beverage in shaping the long-term strategic vision for our restaurants and bar.
• Drive profitability by managing labour costs, expenses, purchasing, and inventory while seeking creative ways to enhance revenue.
• Partner with the Director of Food & Beverage, Executive Chef, and culinary leadership to develop innovative menus and wine lists, ensuring exceptional product quality.
• Develop and implement yearly marketing and promotional plans for each outlet, aligned with the hotel’s annual F&B strategy.
• Engage actively with guests in all outlets, building relationships, securing feedback, and cultivating loyalty among regulars and new patrons.
• Ensure seamless communication and cooperation across departments through regular meetings and operational alignment.
• Maintain a hands-on presence during service, leading by example to motivate the team and deliver unforgettable guest experiences.