Bringst du Leidenschaft und Expertise in deinem Bereich mit und strebst stets nach Exzellenz? Arbeitest du gerne im Team und setzt auf Integrität und Respekt, während du gleichzeitig Verantwortung übernehmen kannst? Hast du eine wachstumsorientierte Einstellung? Dann laden wir dich ein, Teil einer Welt voller Exzellenz und unvergesslicher Erlebnisse zu sein.
Mandarin Oriental ist der preisgekrönte Eigentümer und Betreiber von luxuriösen Hotels, Resorts und Residenzen an erstklassigen Reisezielen weltweit, mit einer starken Entwicklungsperspektive. Zunehmend anerkannt für die Schaffung einiger der begehrtesten Immobilien der Welt, steht die Gruppe für legendären Service, der von asiatischen Werten inspiriert ist, während sie gleichzeitig an der Spitze der luxuriösten Erlebnisse steht.
Das Mandarin Oriental, Vienna, befindet sich in einem historischen Gebäude und bietet 138 Zimmer und Suiten, ein elegantes Restaurant, eine exklusive Bar, sowie ein Spa mit Behandlungsräumen, einem Swimmingpool und einem Fitnesscenter. Für Veranstaltungen und feierliche Anlässe stehen zudem verschiedene flexibel gestaltbare Bankett- und Tagungsräume zur Verfügung. Die 22 exklusiven Residenzen auf den obersten Etagen bieten privaten Zugang zum Dach, Außenterrassen und atemberaubende Ausblicke auf die Stadt, mit direktem Zugang zu den Hotelleistungen und dem legendären Service von Mandarin Oriental.

WIR SIND EIN FAN. DU AUCH?

Mandarin Oriental Vienna is looking for an Assistant Director of Food & Beverage.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
The Mandarin Oriental, Vienna, located in a historic building, offers 138 rooms and suites, an elegant restaurant, a sophisticated bar, as well as a spa with treatment rooms, a swimming pool, and a fitness center. The property also features a selection of flexible meeting and banquet rooms, perfect for special occasions. The 22 exclusive residences on the top floors offer private rooftop access, outdoor terraces, and stunning city views, with direct access to hotel facilities and Mandarin Oriental’s legendary service.

• Overseeing the daily operations of the F&B department
• Assisting the Director of F&B with ongoing monitoring and analysis in the following areas:
• Guest satisfaction
• Marketing
• Revenue and operating costs
• Cleanliness and hygiene
• Conducting weekly inspections of kitchens and restaurants with report preparation
• Creating and managing wine and beverage menus
• Conducting daily hotel inspections to observe operational standards and challenges, and following up with the responsible managers
• Ensuring that the monthly stock adjustments of all operating materials in all outlets are updated
• Representing the Director of F&B in their absence
• Completing tasks and special projects assigned by the Director of F&B
• Planning promotions and menus in collaboration with the Director of F&B and department heads, according to the annual marketing plan
• Ensuring that all established action points, daily briefings, or bi-monthly operational meetings are followed by the relevant parties
• Handling responsibilities under the guidance of the Director of F&B, such as recruiting specific employee levels, staff orientation, performance evaluation, and coaching to ensure adequate staffing and productivity
• Ensuring that training is conducted for all F&B staff to maintain or improve our legendary service standards and comply with H&S standards
• Creating labor forecasts
• Supporting the hotel’s strategy plan, annual marketing plan, target program, and budgeting for the F&B department
• Updating the daily, weekly, and monthly F&B report
• Handling guest comments and complaints, as well as corrective actions in consultation with the Director of F&B and the relevant department head
• Ensuring compliance with all legal requirements affecting operations, including licensing regulations, health regulations, as well as fire and safety regulations